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Project Officer
View: 114
Update day: 10-03-2024
Category: Sales Consulting / Customer Service Arts / Design Executive management
Industry:
Job type: 100%, CDI, Temps de travail : 90-100%
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Job content
Critères de l’offreDescription du poste
Are you passionate about change and always looking to improve processes? Do you have a knack for understanding business processes and how we can optimize and improve through a combination of process re-engineering and technological changes? Do you have a curious nature, and are always interested in finding ways to innovate and improve processes?
We are looking for someone like this to help us:
- collaborate with business subject matter experts (SME’s) to assess business processes, identify opportunities to eliminate waste and find process automation solutions in order to increase efficiency, reduce costs/operational risks and enhance customer satisfaction
- manage all process improvement and automation solutions of an assigned business segment
- design new processes, provide assessments of business impact and cost-benefit
- ensure compliance with policies, standards and regulatory requirements
- identify opportunities to improve business processes and implement solutions in close collaboration with operational teams
- guide operational teams to improve Data Management in GWMO by establishing standardized data collection, reporting and monitoring
- share CI/Automation knowledge enabling operational teams to identify and eliminate waste in business processes
- build good customer relationship and establish strong problem solving culture
- support and initiate cultural change towards a continuous improvement mindset
- 1-3 years’ experience in a dynamic agile project delivery environment
- business analysis experience and/or a change management background
- experience with Lean Six Sigma
- good understanding of operational processes and always looking for improvements
- strong analytical and problem solving skills
- able to juggle multiple deliverables simultaneously and to manage competing priorities in a demanding environment
- curious and collaborative, comfortable working independently as well as in a team and generate new ideas leading to success
- highly self-motivated with passion and enthusiasm for transformation and able to inspire other people
- confident and effective communicator who can build and manage relationships and trust with various stakeholders
- good oral, written and presentation skills in English and German
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Deadline: 24-04-2024
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