Project Officer

UBS

View: 114

Update day: 10-03-2024

Location: Zürich Zürich ZH

Category: Sales Consulting / Customer Service Arts / Design Executive management

Industry:

Job type: 100%, CDI, Temps de travail : 90-100%

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Job content

Critères de l’offre

Description du poste

Are you passionate about change and always looking to improve processes? Do you have a knack for understanding business processes and how we can optimize and improve through a combination of process re-engineering and technological changes? Do you have a curious nature, and are always interested in finding ways to innovate and improve processes?

We are looking for someone like this to help us:
  • collaborate with business subject matter experts (SME’s) to assess business processes, identify opportunities to eliminate waste and find process automation solutions in order to increase efficiency, reduce costs/operational risks and enhance customer satisfaction
  • manage all process improvement and automation solutions of an assigned business segment
  • design new processes, provide assessments of business impact and cost-benefit
  • ensure compliance with policies, standards and regulatory requirements
  • identify opportunities to improve business processes and implement solutions in close collaboration with operational teams
  • guide operational teams to improve Data Management in GWMO by establishing standardized data collection, reporting and monitoring
  • share CI/Automation knowledge enabling operational teams to identify and eliminate waste in business processes
  • build good customer relationship and establish strong problem solving culture
  • support and initiate cultural change towards a continuous improvement mindset
Description du profil

  • 1-3 years’ experience in a dynamic agile project delivery environment
  • business analysis experience and/or a change management background
  • experience with Lean Six Sigma
  • good understanding of operational processes and always looking for improvements
  • strong analytical and problem solving skills
  • able to juggle multiple deliverables simultaneously and to manage competing priorities in a demanding environment
  • curious and collaborative, comfortable working independently as well as in a team and generate new ideas leading to success
  • highly self-motivated with passion and enthusiasm for transformation and able to inspire other people
  • confident and effective communicator who can build and manage relationships and trust with various stakeholders
  • good oral, written and presentation skills in English and German
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Deadline: 24-04-2024

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