Field Service Engineer MR (m/f/d) German speaking Switzerland

Job Description Summary In this key Service Engineering role covering the German speaking part of Switzerland you are responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining mainly MRT equipment modalities in your assigned area.Job Description

At GE Healthcare, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. That’s because we never lose sight of what healthcare really needs—the human touch.

Your office location is homebased in the expanded Area of Zürich.

Your responsibilities:

• You will provide technical service and maintenance mainly for MR modalities in the assigned area, which is German speaking Switzerland. The geographic area of responsibility may also be stretched to other areas occasionally
• As a technical expert you will perform total system level trouble-shooting on complex multi-symptom problems
• You will be the daily interface with doctors, MTRA’s and technicians on equipment status issues, to ensure satisfaction of primary customers
• You will assist in Account Sales visits, help train others where necessary, and identify sales opportunities and communicate them to the account team
• You responsibly complete all administration tasks on time (e.g., ensure timely completion of FMI’s and PMS inspections documentation for assigned accounts)

Your profile:

• You have a graduation as an engineer, state-approved medical technician or a comparable technical education
• You bring a proven Field Services experience, ideally in MRI
• You have a well-established experience in medical technology, especially in MRI
• You have very good IT and network skills
• You bring technical, analytical and problem solving skills
• You speak German fluently and have solid skills in English in written and spoken

Ideal but not mandatory skills and characteristics are:

• You are sought by others for guidance and advice
• You are able to work independently within a multinational team in a customer-oriented, reliable way and you bring a high travel readiness, on request also to foreign countries (5% per year)
• You show high work standards, ethics and quality
• You show initiative and self motivation
• You plan and organize work effectively
• You have a strong customer orientation, listening skills, and interpersonal skills

Are you interested in learning more? Then please apply online. For any question upfront please reach out to our recruiter Carolin Krone on carolin.krone@ge.com. Please note that for Data Privacy compliance we are not able to accept any e-mail applications!

About GE Healthcare

GE Healthcare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Healthcare -every moment matters

#LI-KRONE

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