Posição: Entry level

Tipo de empregos: Full-time

Loading ...

Conteúdo do emprego

About This Role

Gartner is looking for an Observability Platform Engineer to perform strategic operation of our Observability Monitoring Tools, advance our capabilities, reduce MTTR, and increase our ability to deliver value and enable data driven decisions at business velocity.

What You’ll Do
  • Develop and operate the infrastructure, processes, and automation that enables observability of critical assets across the organization in alignment with business priorities.
  • Enable the organization to be data driven, agile, and proactive through:
    • Building monitors for a wide range of applications, networks, systems, and other sources.
    • Ensuring proper operations of the Organizations Observability and Monitoring tools
  • Innovate and strengthen the team by staying up to date with emerging technology and techniques. Implement and report on pilots/POCs using emerging technology and techniques.
  • Develop, document and/or refine processes to standardize and automate wherever possible.
  • Identify gaps in existing monitoring solutions and recommend remedial actions
  • Apply observability practices to the monitoring tools infrastructure to ensure optimal performance and availability to the organization.
  • Collaborate with internal teams to understand systems, integrate with them, and develop SOPs for supporting them.
  • Apply debugging and troubleshooting skills to determine the root causes of issues in our systems and resolve them.
  • Submit quality contributions to various code and knowledge bases and review the contributions of others.
  • Participate in team practices such as: planning, standups, retrospectives, peer review, working sessions, and more.
What You’ll Need

Technically (nice to have)
  • Deep knowledge on installing, configuring, and maintaining Observability Monitoring tools, such as: Catchpoint, Datadog, Solarwinds, Extrahop, Dynatrace, Splunk, PagerDuty, OpsGenie, Xmatters,SCOM, Sitescope, BPM,Patrol, Tivoli, etc.
  • Develop and maintain requisite procedures required to support our monitoring platforms and keep them up-to-date.
  • A fundamental understanding of ITIL Service Management processes such as: Problem, Incident, change, and request Management
  • Comfortable in Linux and Windows administration and common OS troubleshooting utilities
  • Working understanding of good software, network, and systems design is preferred
  • Familiarity with the following Observability practices:
    • Synthetic website testing, via Selenium scripting
    • Remote api/website availability monitoring
    • Metric collection via perfmon and/or scripted based approaches
    • Both agent and Agent based server monitoring
    • SNMP traps and gets
    • Enterprise Notification platforms and on-call schedule definition
    • Event Management/AiOPS platforms such as: BigPanda, MoogSoft, ServiceNow ITOM, ITSI
    • Common logging frameworks: Windows Eventlogs, syslog, etc
    • Scripting: Python, Javascript, Bash, Powershell
  • A fundamental understanding of:
    • developing and working in the cloud and with serverless and containerized technologies: AWS, Azure (preferred), S3, Lambda, Docker (preferred), Kubernetes (preferred)
    • automation, DevOps, CI/CD, & IaC tools and practices: Terraform, Jenkins, Git, Ansible, Integrating with APIs
    • Database technologies. SQL, Dynamo, PostgreSQL,Oracle, AWS RDS
    • Middleware components: IIS, Weblogic, Java, Tomcat, etc
Qualifications: (must have)
  • Education - Bachelor of Science or Engineering (or equivalent work experience)
  • Experience - 3-5 years in a role operating a relevant enterprise monitoring tools framework.
Operationally
  • Excellent verbal and written communication
  • Contributions meet or exceed team standards
  • Looks for opportunities to improve team
  • Familiar with Jira, Confluence, ServiceNow, or similar tools
Personally
  • Analytical and critical thinker
  • Team mindset: respects the time of others, communicates openly, asks questions, and takes pride in their work
  • Aptitude for learning new technologies
  • Proactive with their work
What We Offer
  • Great colleagues and a collaborative, team-based environment with a manager who will take personal interest in your success.
  • Opportunity to learn from and teach other members within the team as well as teams in other specialties across the organization including data analytics, application performance, systems, networking, cloud development, databases, and security
    • Exposure to a wide range of technologies
    • Ability to upskill into new areas
  • Ability to influence and impact the team’s critical projects and processes using your expertise
Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we’re proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we’re recognized worldwide as a great place to work year after year. We’ve been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What We Offer

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:64951

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Loading ...
Loading ...

Data limite: 05-05-2024

Clique para aplicar para o candidato livre

Aplicar

Loading ...
Loading ...

EMPREGOS SEMELHANTES

Loading ...