Job type: Full-time

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Job content

Organization Description

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

Job Description

With satellite groups across International Private Bank (IPB) locations, the Front Office Quality Control team will have the responsibility for monitoring and testing adherence to policies and procedures by Client Advisors. Based on a series of detailed established procedures, team members will identify when specific key processes need to be performed by advisors and subsequently engage with the advisor/team to ensure these tasks are completed in a timely manner and to the standard required.

The primary areas of focus will include (whilst not exclusive to):
  • the logging and completion of call memos to the required quality standards under the global cross border procedure\
  • overseeing advisor’s adherence to trade related policies and procedures.
  • assisting investors in ensuring the timeliness and completeness of Suitability post-trade reporting, Cross-Border activity, and Selling Practices.
Role Description

The Front Office Quality Control Analyst will be a member of the team whose objective will be to maintain a strong and consistent review of specific front office tasks which are driven through regulatory obligation.

The key objective of the Analyst is to enforce an effective and timely approach to supporting and validating key tasks in advance of final Business Quality Assurance assessment.

Responsibilities
  • With a focus on a specific set of front office tasks, the QC Analyst will help to ensure the application of the appropriate processes and subsequently implement regular controls within each Market team.
  • Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit and technology control functions to optimize processes and address regularly occurring issues.
  • Provide the QC Lead with a pre-fined set of metrics on a regular basis to illustrate volumes and trending patterns of issues and behaviors.
Qualifications & Skills
  • Preferred work experience in Wealth Management
  • Excellent interpersonal and relationship/teamwork skills
  • Strong organization and time management skills
  • Ability to follow detailed instructions, with high attention to accuracy and completeness
  • High degree of professionalism, self-motivation and sense of urgency
  • Fast learner; desire and ability to learn new skills
  • Strong Microsoft Office skills, knowledge of Connect beneficial but not essential
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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Deadline: 05-05-2024

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