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Retail Manager - EMEIA (m/f/x - 100%)
View: 168
Update day: 03-04-2024
Location: Schaffhausen Schaffhausen SH
Category: Sales Administrative / Clerical / Assistant
Industry: Luxury Goods & Jewelry
Position: Mid-Senior level
Job type: Full-time
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Job content
To support our international retail team, we are searching for a:RETAIL MANAGER- EMEIA (M/F/X — 100%)
As EMEIA Retail Manager you will contribute to the implementation of the global retail strategy in the European & Middle East boutique network consisting of 14 boutiques. In this role you will work very closely with our Boutique Managers, Retail Managers & Client Advisors in the region. You will report to the Managing Director EMEIA and work closely with the International Retail Supervisor.
Key Responsibilities Include
- Secure the consistent implementation of retail projects and initiatives across all boutiques
- Develop and implement action plans per boutique related to the four main retail pillars:
- Boutique Operations
- New Retail: Omnichannel
- Retail Activities: Retail entertainment
- Customer Dialogue: CRM activation
- Manage the IWC Retail network in the region to achieve retail KPI
- Coach Boutique Directors and lead them to success
- Provide advice and support to the boutiques on daily basis
- Share best practices and key initiatives per boutique
- Ensure regular reporting reporting on all retail activities in the region
- University degree in Business, Economics, Marketing, Sales or similar field
- Minimum 6 years work experience in retail management experience in the luxury industry, preferably in watches, high jewellery or hospitality
- Proven interpersonal and management skills, able to work with teams from different cultural backgrounds
- Strong analytical and project management skills
- Dedicated and highly motivated individual with high affinity to our brand and strong enthusiasm for our products
- Hands-On mentality and pro-active / strong customer service mindset
- Fluent in English (German and French are a plus)
- Wilingness to travel up to 60% in within the region
IWC offers a challenging working environment: the company’s roots are in Switzerland,
but it is a successful international player. We maintain our tradition, yet we are always on the lookout development are therefore of key importance for our long-term success.
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Deadline: 18-05-2024
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