Sales Support Consultant

☞ Caterpillar

View: 168

Update day: 21-03-2024

Location: Genève Genève GE

Category: Information Technology Legal / Contracts Sales

Industry: Services de construction réparation et maintenance

Job type: Temps plein, Temps de travail : 90-100%

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Job content

Career Area:

Marketing / Sales / Product Support

Job Description:

As a Sales Support Specialist at Caterpillar, you will support achievement of the annual Business Plan (PINS/profit). You will monitor the business and generate recommendations that contribute to both the short-term and long-term initiatives of these plans. You will support a product family or an industry segment to contribute to sales growth leading to strategic advantage for the division’s long-term marketing leadership.

Job Duties/Responsibilities may include, but are not limited to:

  • Learn and assist others, while building sales support knowledge.
  • Learn to become a commercial support resource for the district reps and dealers.
  • Become increasingly familiar with the company’s processes, systems and methodologies.
  • Meet expectations to deliver results, learn to consider alternative courses of actions, make timely decisions and develop communication skills.
  • Accountable for training, marketing messages, merchandising programs, sales variance, competitive analysis, sales forecast.
  • Consult with the product groups, districts and dealers to develop and implement customer solutions designed to maximize product value and price.
  • Act as a product and commercial support resource with key focus on a specific product family or specific industries/applications.
  • Support and consultancy; basic product and application knowledge, end-user critical requirements, general knowledge of competitive analysis, market needs, growth opportunities and merchandising plans.
  • Learn and develop into an industry supporting staff over the course of 2 - 3 years.
  • Represent division on sales issues relating to the products/markets; implement the new product marketing activities.
  • Represent the division on issues related to the products and overall commercial performance in territory.
  • Be point of contact for the business unit and product groups.
  • Support sales efforts initiated by districts and have input on overall sales support programs.
  • Support districts and dealers at shows, customer programs, basic product training and other district sales initiatives.
Required Qualifications:

  • A college degree or equivalent with minimum 2 years of Caterpillar and/or industry experience, and completion of Caterpillar pre-field marketing training program.
  • Basic understanding of the commercial side of the business and how the dealer network functions.
  • Sound commercial judgment, analytical skills, and communication skills, along with a basic understanding of the product line, dealer organization, and customers.
  • Able to work independently and communicate effectively with Caterpillar personnel, dealers and customers.

Desired Qualifications:

  • Familiar with company policies and procedures with a strong department background.

Additional Information:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html

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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.

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Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here .

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Deadline: 05-05-2024

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