Sales Territory Management Product Analyst

SALES TERRITORY MANAGEMENTPRODUCT ANALYST

Location:flexible across EMEA

Contract: Full-time

Context

Expanding our business from being a provider of Medical Devices only to offering MedTech solutions requires significant investment into and development of our digital capabilities and system technologies. As part of the broader business strategy of MD, the current 43 ERP systems will be reduced to 2-3 instances of SAP S/4 HANA over the course of 8 years. This lays the foundation for new commercial business models, more effective customer engagement and intimacy, and more Supply Chain reliability. The EMEA region is the first of all regions to make this move and lead the way forward. This effort makes up Programme Magellan – a series of release projects and a total investment of $300MM, a substantial commitment from the business.

It is critical that the Commercial and Supply Chain communities leverage this opportunity and prepare in parallel to ensure that the platform can be used in an integrated approach from day 1 of go-live. The project kicks off formally in September 2021 and is scheduled to run for 43 months.

Your Motivation

You bring a deep personal motivation to advance healthcare through digital solutions. This motivation is backed by eager self-learning and experience in MedTech, Digitisation, Data, and Commercial IT Capabilities (e.g., STM, IC, CRM, MDM). Above all, you are keen to bravely push forward despite any ambiguity, resistance, fear, and bureaucracy. As the product analyst for the Sales Territory Management (STM) capability, you will bring relevant technology expertise, leading and influencing by example, helping others see what could be, and making it happen with the project team. As a result, you not only ensure business continuity but enable growth through innovation, leveraging STM and SAP S/4 HANA capabilities, and expanding the commercial technology ecosystem to improve our processes.

Role Summary

Your role is crucial to ensure MD will advance its Sales Territory Management capability as part of project Magellan. In collaboration with local and regional commercial and IT teams, you will analyze existing processes in the area of sales territory management and identify the potential for improvement when migrating to the new software platform. You will lead the development, support, and roll-out of a dedicated Sales Territory Management platform across countries in scope, replacing the existing custom-built solution (and decommissioning existing legacy platforms). In this process, you will drive the business requirements collection and refinement, technology roadmap, identify and drive delivery of the integration touchpoints and external data, identify opportunities to create efficiencies, and lay the foundation for a fully integrated Sales Performance Management capability. During this project, you will need to ensure the Magellan project team, delivery vendor, and corresponding technology teams fully understand business requirements and keep the commercial teams involved throughout the design, development, and test processes.

You will need to develop strong relationships with IT, commercial and functional teams, a delivery vendor, and the overall Magellan project team. It will be important to communicate across team boundaries to ensure alignment, prudent risk-taking, and progress during all project phases.

The responsibilities & the impact YOU will have:

Role 1 -Business Teams Engagement (30%)

• Responsible for understanding regional and local requirements regarding STM, and developing a coherent regional IT vision, leveraging key strengths of the selected platform.
• Map business processes and apply compliance requirements.
• Explain to the business how requirements may be implemented from a functional standpoint.
• Maintain key Product backlogs in partnership with Business Product Owners. Manage & clarify story points as required. Work with business to prepare IT sprint cycles.
• Ensure effective coordination of user acceptance testing (as required) and/or assist unit testers in ensuring requirements are satisfied
• Provide IT advisory to the business and influence local teams through thought leadership and inspiration to potentially change processes if synergies and efficiencies can be gained.
• Responsible for ensuring the STM processes and data strategies are harmonized in an appropriate manner while reflecting local differences in setup and strategy.

Role 2- IT Teams Engagement & Vendor Team Engagement (50%)

• Ensure business requirements are comprehensively collected and translated into well-defined technical specifications in a consumable format, using terminology understandable for developers (features, user stories, use cases, success criteria, data flows, wireframes, etc.).
• Ensure the product backlog is adequately reflected and maintained in appropriate systems.
• Serve as a reference for development and IT support and oversee day-to-day platform support and configuration management
• Responsible for ensuring that the STM platform delivery meets J&J quality, regulatory, and SDLC standards and addresses all other IT-specific requirements (e.g., ISRM).
• Participate in all required Agile ceremonies.
• Support the STM platform roll-out process managing all IT-related activities.
• Responsible for driving a productive relationship with the delivery Vendor, ensuring good communication, prudent risk management, and a consistent technology roadmap.
• Jointly with IT colleagues and the vendor team, you will identify opportunities for improving the regional and local STM capabilities and corresponding IT ecosystem (sunsetting legacy capabilities as appropriate) in a sustainable and future-proof way.

Role 3- SFE Product Line Team Member (20%)

• You are an active member of the SFE Product Line Team, building knowledge of the broader commercial IT ecosystem, contributing to the team activities, supporting other team members as required, and helping to drive the team’s efficiency and effectiveness.
• Responsible for ensuring the STM product roadmap is feasible from a technology standpoint and harmonized with the commercial technology ecosystem.
• You will bring in your thought leadership, holistic thinking, action orientation, creative problem solving, and listening skills.

Qualifications

We would love to hear from YOU, if you have:

• Minimum of Master’s degree required;
• Requires a minimum of 6 years of progressive experience in IT, IT consulting.
• Requires a minimum of three (3) years of demonstrated knowledge related to the industry, business process, and trends related to CRM, Commercial Operations, Supply Chain, or related areas;
• Experience in building and rolling out regional commercial cross-functional technology projects, ideally in the areas of sales force automation, territory management, or incentive planning;
• Experience in Sales Territory Management and Incentive Compensation is a plus;
• Knowledge of STM, CRM, SFDC, SaaS, ERP capabilities, and strategic frameworks is required;
• Experience working with Agile, JIRA is required;
• Working understanding of the SAFe methodology is a plus;
• Experience in requirements development (rRDM certification is a plus);
• Ability to drive business process improvements;
• A strong understanding of enterprise architecture and application development methodologies is required;
• Current knowledge of industry and business service process trends and the ability to apply knowledge to existing business processes;
• Ability to partner with vendors and development teams that support various technology platforms;
• Must be able to apply compliance requirements within the scope of responsibility, provide documentation and participate in compliance activities;
• Compliance and Quality experience in restricted data privacy requirements and SOX is preferred;
• Proven relationship management skills;
• Demonstrated ability to apply IT systems and solutions in enabling new business models;
• Expertise driving adoption of IT systems and solutions to improve business operations;
• Knowledge of Medical Device business models is preferred;
• Project management experience.

• Strong communication and critical thinking skills. Ability to clearly communicate complex information
• Being concise; “If you can’t explain it simply, you don’t understand it well enough.”
• Hit the mark, Making it visually enticing, Make it click
• Continually asking, “so what?”
• Strong analytic skills to leverage business and process data to manage performance, generate insights, drive evidence-based decision making, and continuous improvement;
• Strong customer and employee-focused mindset while serving as a collaborative and valuable partner both with regional and global stakeholders;
• Ability to influence and execute without direct reporting lines. Can effectively manage global cross-country and cross-functional teams;
• Strong transformation/change management approach and experience – lead the organization to anticipate, manage and sustain change;
• Ability to listen well and ask uncomfortable questions;
• Ability to challenge senior leaders based on external/internal evidence and data;
• Ability to motivate in a team-oriented, collaborative environment;
• Experience working in a global environment and remotely managing teams across multiple countries;
• Quickly learns business and complex processes;
• Ability to synthesize leadership and stakeholder inputs into product decisions for the team;
• Ability to present ideas in business-friendly and user-friendly language.

Other Duties:

• You will be actively looking for external opportunities (e.g., subject matter expert communities, forums, webinars, whitepapers) to learn, collect insights and bring the acquired knowledge to help improve processes according to market standards and best practices.

This is what awaits YOU at J&J:

• An opportunity to be part of a global market leader.
• A dynamic and inspiring working environment.
• Many opportunities to work on challenging projects and assignments.
• Possibilities for further personal as well as professional development.
• Many employee benefits.

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences

That is why we in Johnson & Johnson are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”!

Primary Location
Poland-Mazowieckie-Warsaw-
Other Locations
Europe/Middle East/Africa-Belgium-Brussels-Capital Region, Europe/Middle East/Africa-Denmark, Europe/Middle East/Africa-Italy-Lazio-Rome, Europe/Middle East/Africa-Czech Republic-Prague-Prague, Europe/Middle East/Africa-France-Île-de-France-Paris, Europe/Middle East/Africa-Germany-Berlin-Berlin, Europe/Middle East/Africa-Slovakia-Bratislava, Europe/Middle East/Africa-Croatia-Zagreb County, Europe/Middle East/Africa-Romania-Bucuresti, Europe/Middle East/Africa-Lithuania-Vilnius, Europe/Middle East/Africa-Switzerland-Zurich-Zurich, Europe/Middle East/Africa-Finland-Southern Finland-Helsinki, Europe/Middle East/Africa-United Kingdom-England-London, Europe/Middle East/Africa-Portugal-Lisbon-Lisbon, Europe/Middle East/Africa-Sweden-Stockholm-Stockholm, Europe/Middle East/Africa-Spain-Catalonia-Barcelona, Europe/Middle East/Africa-Netherlands-North Holland-Amsterdam, Europe/Middle East/Africa-Slovenia
Organization
Johnson & Johnson (Poland) Sp. z.o.o. (7815)
Job Function
Info Technology
Requisition ID
2105975554W