Securities Settlements Operations Analyst

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___________________________________________________________________________________Location:Zurich/HybridHire Type:Full-timeVertical:Financial Markets___________________________________________________________________________________Role SummaryIncorporated in 2000, eClerx is a public company with shares trading on India’s Bombay and National Stock Exchanges. The firm provides process management and data analytics services to a number of Fortune 2000 enterprises in industries including financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. eClerx employs over 14,000 people based in the US, UK, Netherlands, Italy, Germany, Singapore, India, Philippines and Thailand.We are seeking a team-oriented Securities Settlements Operations Analyst candidates to join our team. Candidates should have experience in handling free-of-payment transactions (DfP/RfP) in global marketsKey Responsibilities

• One of the core requirement for the role is to assist and support the global operations teams within the Securities Settlements Transactions
• Act as the Single Point of contact for clients for any and all queries related to the client’s settlement activity.
• Ensure timely settlements, proactive approach to identification of settlement breaks, escalation and remediation
• The portfolio transfer process we need to support has many variants (all securities markets, various products including investment funds and hedge funds, various client domicile scenarios, counterparties in various international locations)
• Where queries cannot be acted upon by the employee, liaise internally utilizing your network of contacts to ensure the query is acted upon by the appropriate team(s) in a timely manner.
• Maintain a high level of customer service at all times, prompt answering of telephone and using the appropriate greeting. Ensure timely response to written queries ensuring that the client is continually updated on the status of all enquiries with written follow up in all cases.
• Gain an in-depth understanding of product knowledge, and its flow while utilizing the appropriate systems to carry out day to day responsibilities.
• Ensure that processes and services offered to clients are in line with Bank’s and industry control regulations
• Identify and understand risk items and escalate these appropriately. All risk items must be verbally brought to the attention of your Team Leader and / or Manager whilst also being followed up in writing.
• Understand and adhere to the various controls and policies associated with settlement of cash flows, funding deadlines in a fast-paced environment.
• Work on ad-hoc task as required throughout the duration of the project across the team

Eligibility Requirements

• 2+ years of work experience (in Settlements) is preferred
• Products supported includes: Securities
• Know how in private client transaction type scenarios (in particular portfolio transfers) is a plus
• Investment Banking experience in Operations
• Ability to prioritize tasks, meet deadlines and work in intraday cut off scenario
• Strong control mindset, analytical skills and high degree of accuracy is required
• Exceptional written, verbal communication and presentation skills
• Preferable, but not essential - Degree in Business, Finance or Accounting.

About EClerxeClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 14,000+ people across its global sites in the US, UK, Italy, Germany, and Singapore, along with its delivery centers in India and Thailand. For more information, visiteClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy