Service Project and Bid Manager

Job content

Req ID: 242510

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.

Purpose of the job

Support Service growth strategy for Service in CH and for the site Villeneuve
Manage the Tender Quality Costs Delivery Performance (QCDP) commitment for no critical or low critical bids.
Deliver a winning proposal, with a defined scope, accurate QCDP commitments, in a timely manner and within the defined tender budget.
Drive the execution of project, according to contractual requirements and customer expectations (summarized in contract charter), to maximize the results with respect to cash and margin whilst delivering on time, in conformity with Alstom project management and execution processes.

Main Responsibilities

Business development: Support Service growth strategy for Service in CH and for the site Villeneuve

Implement business development strategy in close relationship with Customer directors
Develop relationship with customers and partners
Seek and propose to the Customer Director / Platform additional opportunities.

Tender Phase: Work in close relationship with Tender Leader and the full tender team

Determine the complexity of the tender based on reliable information using criticality matrix
Analyze in detail the request for proposal (RFP)
Support Tender Leader to perform Win No Go, Tender Review Meeting (TRM), Tender Transfer Meeting (TTM), Win Loss Analysis (WLA) and consolidation of inputs from Support functions
Manage QCD optimization (in liaise with Bid Costing Manager if any) and obtain clear commitments from different actors
Check, challenge and properly consolidate documented commitments
Prepare the documentation necessary to submit to Customer (technical description, planning, pricing)

Project Phase:
Be accountable for project QCDP performance and optimize Project Financial performance (Margin & Cash)

As WP Owner of the Project Management Work Package, he/she is QCDP accountable for all the activities of his/her WP.

Be responsible for the project governance. Define project strategy in line with contract requirements, including PMP elaboration and objectives allocation to Sub-Systems (planning, cost, quality, performance)

Lead and coordinate project activities and stakeholders from transfer to close-out including:

Proper transfer from tender to project
Definition of Project objectives and main drivers (product/service performance, planning) to achieve customer satisfaction in the frame of the Contract

Resources management:
Define in advance project core team staffing, as well as his/her WP resources
Escalate when project resources available do not match the project needs
Team leading, including Core Team and when applicable Project Managers of internal and external partners:
Make sure that key project stakeholders are aligned towards project/ goals.
Engage project teams in the successful achievement of project objectives and strengthen relationships among them
Synchronize internal partners and arbitrate when necessary
Alignment with contractual requirements and management of variation orders. Arbitration of Q,C,D,P re-baselining and change management at project level. Manage claim and litigations if needed
Proactive risk, saving and opportunity management
Management of the project progress and its KPIs, and reports to senior management, with transparency during the business/critical project reviews. He/She is the representative of the project towards Alstom management.
Ensuring compliance with applicable rules, instructions and standards: Code of Ethics & Compliance, EHS, Railway Safety, Quality, Project Management Manual

Manage customer and external stakeholders’ relationship

Continuously ensuring alignment with customer contractual requirements
Alstom representative towards Customers and when applicable external stakeholders (Consortium, JV …)
Ensuring contract management and variation orders towards customer

MAIN REQUIRED COMPETENCES

Educational Requirements

Mandatory : Master degree

Experience

Mandatory :
5 years experience as: sub-system/component manager or qualified project manager or manager of an operational scope
Experience of working in and with multi-national companies and in different business cultures

Desirable :
Knowledgeable of ALSTOM way of working for efficient process execution
German language B2/C1

Competencies & Skills

Project management skills
Good communication skills
Team management (capacity to coordinate and ensure collaboration of multi-site/multi-metier teams)
Leadership, entrepreneurship mindset and result oriented
Good Knowledge of Project management processes
Knowledge of railway products and systems
Ability to manage customer relationship
Negotiation skills, customer oriented
Relationship management
High capability to manage efficient team working to produce the tender deliverables within a limited time period and under stressful conditions

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.