Services & Infrastructure Program/Project Manager

Job content

The Services and Infrastructure team has embarked on a 5-year journey to implement “extreme automation” and intuitive customer experiences to replace our labor intensive, manual tool sets used today in our managed services delivery business. We are implementing cloud-based software that ties the processes and data together from sales operations all the way through service delivery and support, saving HP nearly $400M over those 5 years. We need an experienced project manager, able to collaborate and team with others to deliver the appropriate scope of capability on schedule that results in a great customer experience and significant savings for HP.

Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the company must operate to be successful. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization’s long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

Responsibilities

• Manages and leads key programs involving multiple functions and program teams to drive the engineering development and implementation process for multiple products or service offerings for a Global Business Unit.
• Directs the development of overall program strategy, budgets, resource allocation plans, and general program requirements for the Global Business Unit.
• Manages activities of supporting program teams and internal and external development partners; ensures alignment with unit strategy and owns responsibility for overall program profit and loss management.
• Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with business unit management and internal manufacturing and development partners to recommend and implement changes to products, processes, or business practices to drive continuous improvement and manage program costs.
• Drives innovation and integration of new technologies and quality initiatives into projects and activities in the manufacturing engineering organization.
• Reviews and evaluates program plans and guidelines for compliance with program management guidelines and standards; provides tangible feedback to improve overall program management quality and results for the organization.
• Leads and provides guidance and mentoring to less-experienced staff members to set an example of program management innovation and excellence.
  
  

Education And Experience Required

• Bachelor’s or Master’s degree in Business Management, Engineering, Computer Sciences, or equivalent
• 10+ years experience
• PMP/PMI certification preferred
  
  

Knowledge And Skills

• Experience designing and developing project and program planning tools and software packages to create, manage, and track project results.
• Excellent analytical and problem solving skills.
• Demonstrated business acumen, understanding of organizational strategy, and successful experience managing all aspects of cross- business unit programs, including communicating with internal and external stakeholders and directing matrixed teams and resources.
• History of innovation with examples of developing new technical, engineering and/or manufacturing processes.
• Excellent written and verbal communication skills; mastery in English and local language.
• Ability to effectively communicate program management architectures, plans, proposals, and results, and negotiate options at business unit levels.
  
  

What We’re Looking For

• Significant experience in leading complex programs and proven ability to work with both engineers and executives
• Ability to anticipate opportunities and proactively pursue them
• Tenacity, confidence to tackle tough challenges head-on but with the humility required to team with others
• Understand, own, drive and deliver your own business while recognizing your role in the larger business
• Exercise independent judgment and take initiative
• Flexibility and willingness to take appropriate risk
• Manage multiple activities and adjust priorities based upon customer/business needs
• Promote and demonstrate a positive, fun, can-do approach to your job
• Commitment to quality & innovation
• Excellent written, verbal and interpersonal communication skills
  
  

About HP

You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.

So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Our history: HP’s commitment to diversity, equity and inclusion - it’s just who we are.

From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you’re more innovative and that helps grow our bottom line. Come to HP and thrive!