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Software Customer Support Engineer
View: 137
Update day: 21-03-2024
Category: IT - Software
Industry: Human Resources Services
Position: Entry level
Job type: Contract
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Job content
IntroductionOn behalf of an international company, a well-renowned pioneer in its industry based in Lausanne, we are searching for a
Software Customer Support Engineer
Description De La Mission
- You monitor the licenses for all design and software through the customer’s portoflio worldwide and coordinate the suppliers interventions according to maintenance contracts or new projects
- You train and demonstrate to customers how to use software and new functionalities
- You install and configure customers prepress and design network including all needed software and hardware (Proofs, Servers, Workstations)
- You support prepress and design software requests
- You test new releases of all design and prepress software and elaborate process documentation
- Bachelor/Master Degree in Engineering / Technology or similar education background
- Proven experience in a similar position within an industrial environment with an international scope, printing industry/IT field is a strong asset
- Very good command of English (min. C1)
- Ready to travel wordlwide up to 30% of the time
- Problem solving, flexible, customer service orientation
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Deadline: 05-05-2024
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