Solution Architect - Marketing Cloud

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Job Description:

A Solution Architect (SA) is a strategic position to our customers within the professional services organisation. The SA is responsible for translation of customer business and technical requirements into a comprehensive solution. SA’s are experienced customer consultants within strong interpersonal skills and broad business, technical, and interactive marketing industry knowledge.

Responsibilities

• Lead consultative engagements with customers on the technical and business challenges related to their digital marketing initiatives.
• Complete Solution ownership from requirements gathering to solution delivery working with variety of technical / non technical stakeholders.
• Create, manage and present an actionable BRD/FSD (Blueprint) that aligns a customer’s business needs to Salesforce Marketing Cloud & associated products.
• Present high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities.
• Conducts solutions presentations and obtains customer acceptance to solution design. Guides customer through Solution deployment
• Managing multiple client engagements and work with associated team members.
• Actively participate in the community delivering reusable assets, success stories and helping the community grow.
• Support Account Executives and Go To Market teams with sales opportunities by validating solutions & identifying opportunities in existing accounts.
• Travels to client sites for onsite discovery and solutions presentations. Not expected to exceed 50%

Requirements

• Demonstrable experience of solution design & technical delivery of SAAS platforms / equivalent.
• Experience leading customer facing discovery sessions to conceptualise and design complex business solutions.
• Experience documenting customer problems and software solutions using BRDsFSDs, wireframes, diagrams, workflows and mockups.
• Excellent presentation and verbal skills with technical, non-technical, end-user, and executive audiences
• Past experience developing SQL with a RDBMS such as MySQL, Oracle, or MS SQL Server
• Familiarity with HTML, XML, CSS and JavaScript
• Strong understanding of SOAP APIs, REST APIs and integration architectures.
• Familiarity with SDLC methodologies including requirements, design, implementation, testing and maintenance
• Understanding of sales process and methodologies preferred.
• Experience in the interactive marketing industry preferred but not essential.
• Business Level Proficiency in both German and English Language.

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