Subsidiary Business Group Lead
View: 272
Update day: 26-03-2024
Location: Wallisellen Zürich ZH
Category: Marketing / PR
Industry: Computer Hardware Computer Software Information Technology Services
Job type: Full-time
Job content
Area Support BG Lead, Support SolutionsSupport BG Lead is responsible for leading the Support Go-To-Market and BG integration strategy for their Area to deliver customer & partner success, resulting in revenue, growth and share outcomes for their Support aligned Priorities. The Support BG Lead must develop strong partnerships with all Solution Areas BGs to ensure integration of Support across marketing, partner, services and sales to lead and align execution to the priorities of all Solution Areas.
The success of Connected Customer Experience (CCE) business is a critical strategic lever for the company. This business consists of adoption of Unified and Enhanced Support solutions in both our customer base and acquiring new customers. This secures customer success, makes the solution stick and drives faster cloud adoption, usage and consumption.
Each Support BG Leader, Leads The Field Business For Their Solution/motion And Has Overall Responsibilities For Enabling Each Area Teams’ Success By
- Leading the Support business in alignment with other business owners;
- Empowering Customers to Migrate & Innovate apps to the cloud and enable end-to-end integration of Support into their cloud journey;
- Building and land growth plans to win and maximize the local market opportunity, based on the WW Support and Solution Areas priorities;
- Ensuring Unified support motion are embedded into Solution Area sales plays
- Driving business outcomes by executing local Support Go-To-Market plan to exceed business targets;
- Providing input on integrated marketing plan development by providing business objectives to CMO IMMs;
- Building a comprehensive event plan, including locally required events, for the fiscal year to harmonize with CMO.
Key Experiences, Skills, And Knowledge
- 10-12 years of product marketing experience, preferably in cloud services or technology
- Broad Strategic Management Vision
- Deep customer focus and understanding
- Strong core marketing communications skills & experience
- Strong financial and analytical skills & experience
- Technically adept
- Evangelist and Enterprise IT Support subject matter expert
- Excellent communicator
- Requires a bachelor degree in Business, Marketing or Computer Science., Master’s level preferred.
Responsibilities
Each Support BG Leader, leads the field business for their solution/motion and has overall responsibilities for enabling each Area teams’ success by:
- Leading the Support business in alignment with other business owners;
- Empowering Customers to Migrate & Innovate apps to the cloud and enable end-to-end integration of Support into their cloud journey;
- Building and land growth plans to win and maximize the local market opportunity, based on the WW Support and Solution Areas priorities;
- Ensuring Unified support motion are embedded into Solution Area sales plays
- Driving business outcomes by executing local Support Go-To-Market plan to exceed business targets;
- Providing input on integrated marketing plan development by providing business objectives to CMO IMMs;
- Building a comprehensive event plan, including locally required events, for the fiscal year to harmonize with CMO.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Deadline: 10-05-2024
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