Team Head – Outbound Agents, Zurich or Renens (80-100%)

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Job Reference #264862BRJob TypeFull Time, Part TimeYour roleYou like to work in the agile digital and remote world? You like to engage in a fast-paced and fast-growing environment? You are client-oriented and deal with different client needs and offerings in Personal Banking? Then, Remote Sales & Advisory is the place for you.The demand for remote advice has grown over the last years. More and more clients are communicating with their advisors independent of the location – be it from home or from work, early in the morning until late in the evenings. UBS Personal Banking is expanding remote advice in dedicated Remote Sales & Advice hubs, but also for clients served from their advisors in the branchesWe are looking for a team head to set-up and manage an additional team of outbound agents.Your main tasks include:

• set-up and manage an efficient and successful Outbound Agent team supporting the Remote Sales & Advisory Business in Personal Banking organization across
• continuous development and training of the outbound agents in product and services, sales and marketing
• scheduling of appointments for Client Advisors and specialists in Remote Sales & Advisory and Personal Banking
• conduct of sales initiatives, digital pilots and campaigns to continuously enhance and develop our client-centric approach
• leverage of innovative tools, client journeys, remote and digital capabilities in any client interaction
  

Your teamYou are working in the Remote Advisory & Sales Team for Personal Banking in an office with state-of-the-art infrastructure in Zurich and Renens, close to Lausanne. Work from home is feasible, flexible working hours are ensured.Remote Sales & Advice as strategic initiative will expand in the upcoming years further. The new set-up is operating with flat hierarchies in an agile mode. You have the tremendous opportunity to work in a start-up within a large bank, to implement a very ambitious vision and become an advocate of change & transformation in UBS. Your own personal development is actively promoted. You have the change to continuously build up and expand your digital know how in order to qualify for further opportunities within UBSDiversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.Your expertise

• profound experience and motivation in team management and team development, in particular with part-time staff
• hands-on mentality, team player across other outbound teams, within Regional and Remote Sales & Advisory organization
• high level of service mindset, good grasp on sales and advisory opportunities within the outbound team and beyond
• know-how and demonstrated track record across digital and advisory product offering, selling investment, retirement, mortgage offering
• efficient and structured ways of working, continuously optimizing and industrializing processes and applications
• profound expertise in risk management
• fluency in German, good understanding of French or alternatively fluency in French with good understanding in German – fluency in English as must
  

About UsUBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?How We HireThis role requires an assessment on application. Learn more about how we hire: www.ubs.com/global/en/careers/experienced-professionals.htmlJoin usAt UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it’s our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?Disclaimer / Policy StatementsUBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.Your Career ComebackWe are open to applications from career returners. Find out more about our program on ubs.com/careercomeback.