Technical Commercial Program Manager – Industrial Markets

JOB DESCRIPTION

Summary

The Technical Commercial Program Manager is a key part of the Market Team supporting the assigned Industrial markets and at times other significant opportunities. The role is a mix of highly technical application support combined with project management: he/she will track each project based on customer and target application need as defined in Portescap strategic plans.

Essential Duties and Responsibilities

• Map and Scope the technical motion requirements based on type of application and be able to recommend relevant technical solutions, leveraging Portescap capabilities and products. This includes calculating and simulating Portescap solutions under customer requirements.
• Act as a technical expert to engage with customer to fully understand product requirements, to detect unmet need and to make recommendations on motion solutions. Translate Voice of Customer into Voice of Design technical requirements with support of engineering.
• Engage in technical conversations, mark-up technical drawings for external/internal purposes, make design recommendations to create value proposition
• When needed, make application-requirement measurements at customer site, or in Portescap’s engineering lab.
• Collaborate with customers and Portescap Business Development Managers to create competitive advantage and value for their end-user.
• Visit customers at key program milestones to ensure continued fulfillment of customer requirements and understanding of how to gain/maintain competitive lead.
• Manage customer program and coordinate with Portescap resources through the customer Production Qualification stage, maintain corresponding program status, and coordinate content on CRM tool.
• Work with cross functional team to ensure financial viability of proposed solution.
• Support the Business Development Manager in the development and presentation of business cases, as part of the Project Planning Group, to the organization for custom-product program investments.
• Work with cross functional team to develop and present technical-commercial proposals to customers.
• Collect customer and market requirement trends and work with cross functional team to guide product roadmap.
• Along with those identified above, other duties may be assigned.

Critical Competencies

• Fluent in English. Additional languages a plus: German preferred.
• Willingness to extensive travel (30%) within the designated markets and production facilities
• Must be able to develop relationships at all levels
• Must be able to work closely with R&D teams (Europe, India, North America), PLMs, Global Manufacturing and Quality teams
• Strong oral and written communication skills
• Ability to set and achieve goals
• Strong planning and organization skills
• Strong computer skills are required
• Ability to multi-task in a fast-paced environment
• Must be able to manage a flexible schedule
• Negotiation skills/relationship management
• Strategic planning, and tactical implementation of strategy
• Ability to comprehend written contracts
• Customer contact & management skills
• Pricing (strategic pricing planning & tactical deployment)
• Adaptability to change
• Proficient in Microsoft Office tools (PowerPoint, Outlook, Word, Excel)

JOB REQUIREMENTS

Education and Experience Requirements

• Master’s degree in Mechanical, Electro-mechanical (preferred) or Electronic Engineering or related is required.
• At least three to five years of front-line sales experience (Application Engineer, Field engineer, Project manager or other similar role) in the targeted market.
• Experience within the motion control industry is preferred.