Technical Consultant (m/f/d) – Enterprise Diagnostic Informatics

Job content

In this role, you have the opportunity to

provide technical advice and integration support to customers and perform the installation and configuration of these complex projects. You will also provide support and consultancy after go-live.

The role will be a mix of consultancy, training, support, installation & configuration, integration of our PACS/VNA HCIS solution with other systems, troubleshooting, environments the systems runs on.

You are responsible for

• Providing expertise and support for (pilot) installations, configurations and integrations, both remote and on-site. This includes HL7 messages configuration with customer software;
• Training of customers (system admins)
• Solving problems and providing in-depth support via remote support and on-site;
• Supporting our support department by answering questions of customers regarding installation, configuration and product functionality;
• Providing project management support to the primary project manager of the customer for the IS activities in such a project
• This role is customer facing while doing on-site implementations;
• Providing consultancy for extending the use-cases and other new possibilities of the system within the customers setting
  
  

You are a part of

a very young and dynamic team in a Med Tech IT division that is growing very fast. In a sector in which Philips wants to become more and more strong. Self-organisation and time management will be absolutely in your hands.

To succeed in this role, you should have the following skills and experience

• Experience with supporting software products within the healthcare market;
• Very good knowledge in
  
  • DICOM, Health Level 7
  • Windows TCP/IP Networking configuration: VPN Connections
  • Internet protocols (SMTP, HTTP,…)
  • Database (MS SQLServer, Oracle)
  • Client / Server Hardware and Architecture
  • Storage Hardware and Architecture
    
• At least 3 years of experience in a similar position preferably in the Health system branch
• Strong analytical skills and a real problem solver
• Customer facing attitude and good verbal and written skills in French or German (one of both languages has to be native) and English
  
  

In return, we offer you
numerous offers as part of our "Employer of Choice" program (including company pension scheme, family services, health program, modern working time models). As a company for health and well-being, Philips is concerned about the work-life balance of our employees.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2,5 billion lives a year by delivering innovative solutions across the health continuum.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, and protected veteran or marital status.

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