Unified Communication (UC) Systems Engineer

Job content

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.

Want to be a part of our team?

Working at NTT

Job Responsibilities

• Technical deployment (Build) of Unified Communications and IP Communication Solutions according to Dimension Data Project Management Methodology:
  
  • Contribute to the definition of the project
  • Participate to build the system
  • Collaborate to the deployment of the solutions
• Advise customers on technological decisions;
• Support (Run):
  
  • Support existing environments
  • Periodically on-duty support calls
  • Analyze problems and technical incidents
  • Work out solutions and needed actions
  • Problem simulation in Lab environment

• Sales Support:
  
  • Technical support in presenting Unified Communications solutions to customers;
  • Engaged in Bid and Pre-Sales activities to support
  • Proof of Concept development
  • Provide technical designs
  • Customer presentations.
    

What will make you a good fit for the role?

Profile

• IT degree or equivalent;
• A minimum of 6 years of experience in a relevant field;
• Expert in Cisco Voice/Video Conferencing portfolio (CCIE, min. CCNP) with the following skills:
  
  

Unified Communication

• Cisco Unified Communications Manager
• Cisco Expressway
• Cisco Jabber
• Cisco Cube Configuration (SIP TLS, SRTP, experience with Direct Routing)
• Endpoints
  
  

Contact Center

• Cisco Unified Contact Center Express
• Cisco Finesse
  
  

Conferencing And Collaboration

• Cisco Webex
• Cisco CMS
• Telepresence solutions including Endpoints

• CCNA Level in Routing & Switching
• CCNP Level in Collaboration
• Possess sound knowledge of architecture domains, of complex system design, development and implementation as well as the latest industry trends and innovations
• Demonstrate an understanding of network security and IT policies, procedures and governance
• Demonstrate project management skills and proactive management
• Strong team player
• Customer orientated behaviour
• Display attention to detail and is results & learning oriented
• Demonstrate problem analysis and solution formulation skills
• Display good verbal and written communication ability
• Possess good planning and time management ability
• Demonstrate the ability to engage with a variety of stakeholders
• Work proficiency in English and French, another language is a strong plus.
  

Join our growing global team and accelerate your career with us. Apply today.

Equal opportunity employer

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

Job Summary

Job number: R-55068
Date posted : 2021-02-22
Profession: Services
Employment type: Full time