User Experience Researcher, Geo

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

User Experience (UX) is made up of multi-disciplinary teams of Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers who care deeply about the people who use our products. We play an integral part in gathering insights about product user needs, attitudes, emotions, and behaviors to inspire and inform design. We collaborate closely with each other, engineering, and product management to create industry-leading products that deliver value for our users and Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you’ll have impact at all stages of product development. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

The Geo Location team’s mission is to enable and create compelling and useful location-based experiences in Maps and across all of Google with privacy. As a UX Researcher, you’ll have the opportunity to support innovative, user-friendly products. You will bring excellent communication capabilities, diligence, and attention to detail.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

Responsibilities

• Plan and conduct independent research on multiple aspects of how users engage with existing and novel products and experiences (e.g., manage stakeholder requests, oversee participant recruitment, collect design materials, develop study plans, etc.).
• Collect and analyze user behavior via qualitative and quantitative methods (e.g., interviews, usability studies, literature reviews, and surveys).
• Work with designers, product managers, engineers, and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment.
• Understand and incorporate complex technical and business requirements into research.
• Advocate for research findings to a wide range of audiences through written reports and verbal presentations.