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Job content

Switzerland - Zürich
Operations
Global Wealth Management

Job Reference #

234165BR

City

Opfikon

Job Type

Full Time

Your role

Do you have a high client service orientation and high risk awareness? Are you incredibly organized with an eye for detail? Do you know how to stay calm under pressure?

We are looking for someone like that to:
  • review payment orders for completeness, ensure that existing policy guidelines are respected
  • communicate with the front and clarify any aspects related to unclear orders, before unstructured payment execution
  • ensure correct and timely execution of unstructured payments as per established cut off times
  • support the front with post-execution services (e.g. SWIFT confirmation, NOK notification)
  • notify the front about the payment execution
  • coordinate post-execution inquiries and investigations in collaborations with front units and Operations
  • run and monitor allocated Software Robots, where necessary Robot Operator (ROP), reporting any issues
  • sign on to secondary machine to run Software Robot using dedicated ROP account
  • ensure UBS security standards are maintained on Software Robot machine
  • maintain passwords stored in password store of VDI (incl. regular password changes)

Your team

You will be working in the Wealth Management Booking Centre Switzerland Front Support Office Team in Opfikon, Zürich. As part of the Operating Head Office, we are a central unit of support specialists located across Switzerland, and act as a specialist department dealing with process related questions for Wealth Management. Providing an excellent and outstanding client experience is our main goal.

Your expertise

  • knowledge of banking operations and regulatory environment, previous experience in payments processing highly appreciated
  • very good knowledge of UBS-internal processes and tools with a special focus on payments processing (SFES, CAWB, ICG Manager)
  • experience in the application of banking and/or risk control processes and procedures in a financial institution
  • general IT skills and the willingness to adapt to new applications and learn new programs (e.g. robotic software automation solutions)
  • a team player with the ability to work independently and with a can-do attitude
  • customer oriented attitude, willing to always provide best service for internal and external clients
  • a highly detail-oriented person with a "first-time-right" approach
  • able to work under pressure and meet tight deadlines
  • English and German fluent, French and Italian is considered a big plus.

About us

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That’s what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Join us

We’re a truly global, collaborative and friendly group of people. Having a diverse, inclusive and respectful workplace is important to us. And we support your career development, internal mobility and work-life balance. If this sounds interesting, apply now.

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
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Deadline: 13-05-2024

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