Senior Technical Account Manager (EMEA)
看过: 264
更新日: 26-03-2024
位置: Neuchâtel NE Fribourg FR Solothurn SO Basel-Landschaft BL Basel-Stadt BS Zug ZG Valais VS Bern BE Uri UR Schwyz SZ Nidwalden NW Graubünden GR Zürich ZH Appenzell Innerrhoden AI Genève GE Ticino TI Vaud VD St. Gallen SG Schaffhausen SH Luzern LU Zürich Appenzell Ausserrhoden AR Jura JU Other Obwalden OW Aargau AG Thurgau TG Glarus GL
类别: 营业额
行业: Information Technology Services Computer Software Internet
水平: Associate
工作类型: Full-time
工作内容
At Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability.The Role
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.
Here you can find what a day in the life of a TAM looks like from our very own TAMS:
- https://emea-resources.awscloud.com/write-your-own-story/meet-ahmed-technical-account-manager
- https://emea-resources.awscloud.com/write-your-own-story/meet-joseph-technical-account-manager
- https://emea-resources.awscloud.com/write-your-own-story/meet-imane-sr-technical-account-manager
- You’ll build solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
- Develop trusting relationships with customers, understanding their business needs and technical challenges
- Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
- Consult with a range of partners from developers through to C-suite executives
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
- With a bias for action, you’ll proactively find opportunities for customers to gain additional value from AWS
- Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning
- Solve a variety of problems across different customers as they migrate their workloads to the cloud
- Uplift customer capabilities by running workshops, brown bag sessions, etc.
Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you.
Basic Qualifications
- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.
- Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development
- Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences
- Ability to juggle tasks and projects in a fast-paced environment
- Customer obsessed
- Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc.
- Previous experience as a Software Engineer, Developer, DevOps Engineer etc.
- Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc.
最后期限: 10-05-2024
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