Administrative Assistant/Customer Service Representative - Remote

☞ HAL Knowledge Solutions

View: 172

Update day: 10-04-2024

Location: Bern Bern BE

Category: Administrative / Clerical / Assistant

Industry: Market Research Research Services Human Resources Services

Job type: Full-time

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Job content

We are currently seeking a highly organized and detail-oriented Administrative Assistant/Customer Service Representative to join our team. This position is remote, so you can work from anywhere with a stable internet connection.

Responsibilities
  • Answer customer inquiries through email, chat, or phone calls in a timely and professional manner
  • Resolve customer complaints and issues with a positive attitude
  • Process customer orders and ensure accurate and timely shipment
  • Manage customer accounts and maintain accurate records
  • Provide administrative support to the team as needed, including scheduling appointments, preparing reports, and maintaining databases
Requirements
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize tasks effectively
  • Proficient in Microsoft Office and other relevant software programs
  • Strong attention to detail and organizational skills
  • Prior customer service experience preferred
If you are passionate about providing excellent customer service and are interested in working remotely, we encourage you to apply for this position. We offer a competitive salary and benefits package, and opportunities for growth and advancement within the company.
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Deadline: 25-05-2024

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