Back Office IMS Core Engineer

View: 67

Update day: 27-04-2024

Location: Zürich Zürich ZH

Category: Consulting / Customer Service Arts / Design

Industry:

Loading ...

Job content

Connect 44 are currently hiring for a Back Office IMS Core Engineer to join the team on a contract basis based in Zurich

Job location:Switzerland, Zürich

Available Positions:1 position

Job type:Permanent

Job Ref. Number:BOIMSC

Description

JOB DESCRIPTION

Troubleshoot Customer Trouble Tickets, provide support to the GNOC on 2nd / 3rd line network faults (Network Trouble Tickets)

Provide technical assistance for in-time and quality implementation of major network upgrades or expansions

Monitor and maintain the operational status of Core Network through regular evaluation of trouble ticket reports and performance statistics

In direct co-operation with Deployment and Project Management, the Back-Office Engineer provides technical assistance for in-time and quality implementation of network upgrades or extensions;

Maintain close relations with third parties (i.e. vendors TAC/GTAC) to be able to monitor progress of reported problems, known caveats, newly available features, software upgrades and hardware products

Prepare the necessary configuration and validation for new installations and upgrades

Loading ...

Click to apply for free candidate

Loading ...