Business Support Specialist (50%)

☞ InSphero

View: 125

Update day: 26-03-2024

Location: Schlieren Zürich ZH

Category: Consulting / Customer Service Part-time

Industry:

Job type: Temps partiel

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Job content

Reporting to the Chief Business Officer, you are the first line of contact for customers placing an order and support the field sales team as the owner of all internal processes along the sales cycle. This includes generating and qualifying leads, generating quotes, and receiving and executing purchase orders and following up with shipment and invoicing. Starting date: as soon as possible. Place of work: Schlieren, Switzerland. Read More

Responsibilities

  • Execution of received purchase orders, including confirmations, processing through ERP, lot assignment and following up on production schedules in alignment with operations and production planning
  • Generation of quotations, related sales documents and invoices
  • Coordination of shipping orders and order status with customers, Logistics, Export and Finance
  • Provide weekly sales forecast report to Management
  • Support the further implementation and improvement of the ERP system
  • Master data management: updating price lists, customer data, products, etc.
  • General administrative support, e.g. phone service for main phone number

Profile

  • BSc, ideally in Life Sciences
  • Customer-focused personality with ideally 2 years of experience in a client-related role (order entry, customer support, lead qualification)
  • Experience in owning, executing, and improving operational sales processes, including invoicing and forecasting
  • Experience with common CRM and ERP systems (e.g. MS Dynamics) in the Life Sciences industry
  • Familiarity with other sales processes (sales cycles, funnel management, quotation tools, contracts, etc.)
  • Basic knowledge in export, proficient knowledge of Excel
  • Strong communication skills and service orientation, team player
  • Willingness to work late afternoons to support US business
  • English and German are a must, additional languages are a plus
  • Applicants must be either Swiss citizens, EU-nationals or have the legal right to live and work in Switzerland
We are looking forward receiving your application (resume, cover letter, diplomas, job references) by e-mail.
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Deadline: 10-05-2024

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