Campaign Manager - Media

Forward (FWD) is the media company of lastminute.com. Its mission is to help businesses unlock new opportunities to make their marketing activity more efficient, intelligent and relevant.

FWD is part of lastminute.com, the European Travel Tech leader in dynamic holiday packages. Experts in brightening up online travel, we help our customers search and book their travel and leisure experiences through our websites and mobile apps (available in 17 languages and 40 countries). More than 1,500 people enjoy working with us to make this happen.

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

The group’s headquarters is in Chiasso, Switzerland, with offices in major European cities such as London, Madrid, Berlin and Paris.

This is an excellent opportunity for a bright and driven Campaign Manager looking to take a step forward into the digital media industry. Our Client service team offers a supportive, fast-paced and exciting environment, responsible for delivering our client’s advertising and delivering outstanding ROI.

We’re looking for a motivated individual to take a hands-on role in all levels of digital advertising operations for our clients working alongside our Sales and Ad-Operations team, based in Chiasso.

The role is part of the wider Forward’s team, lastminute.com media hub, and the successful candidate will become a key member of our international team.

Key Responsibilities

• As a Campaign Manager you will work on various media campaigns to make sure they are set up in a timely manner and optimised to give the best results in terms of Click Through Rate and other Key Performance Indicators.
• Interact with the Sales team to effectively manage client expectations and ensure successful campaign management.
• Oversee and lead the creative development and set up process for client campaigns.
• Working closely with internals departments, teams from design, content to operations and trading desk.
• Manage an integrated mix of marketing tactics including Social, CRM, editorial content and display advertising.
• Ensures the success of single market and global campaigns against agreed KPIs.
• Recommend optimisations to improve overall campaign performance.
• Provide campaign reporting both internally and externally, along with useful insights.

Essential

• English-speaking: proficient level, essential
• French-speaking: basic-level (not essential, but highly appreciate)
• Intermediate Excel skills and Highly analytical
• Excellent attention to detail
• Comfortable working to tight deadlines in a fast paced environment
• Highly organised
• Excellent communication skills and an ability to deal with people at all levels
• Highly motivated to work in the field of digital advertising

Desirable

• Commercially aware with an interest in online advertising
• Previous experience in a client facing role
• Second European language is a plus (French preferred)
• Proficient in Google Suite, Excel and other Microsoft Office products
• Previous experience in travel, technology, and/or consumer digital advertising
• Knowledge of adv/marketing logics behind online advertisement
• Knowledge of Google Ad Manager (not mandatory)

Abilities/qualities

• Thorough and meticulous with extreme attention to detail
• Proactive team player and open
• Self-motivated, tenacious, uses initiative and problem solver
• Work to tight deadlines with a can-do attitude
• Strong communicator internal/external
• Autonomous and independent

What we offer

By joining our company, you will have the chance to:

• Join a dynamic team in an inclusive-international environment
• Grow thanks to the career journey and our internal mobility perspective
• Manage your own schedule thanks to the flexible start and end of the working day
• Work a shorter working week (36h), of which 4 hours on Friday morning
• Get focus time for learning, development and deep work on Friday mornings
• Work partially or fully remote according to local laws
• Enjoy continuous training thanks to our company platform
• Benefit from employee discounts on travel
• Receive 2 days off per year for the purpose of volunteering
• Receive a voucher after some years in the company
• Get free snacks / fruit / hot drinks / water / beverages at our offices
• Participate in amazing winter and summer corporate events
• Benefit from extended parental or marriage leave according to local laws
• Welfare platform (Corporate Benefits) where you will find dedicated discounts with more than 1500 partners