Child Safety Business Intelligence Analyst, Trust & Safety

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you’re a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As a Child Safety Business Intelligence Analyst within the Trust & Safety Team, you’ll be part of a global team that ensures the seamless detection and removal of content across the broad spectrum of online child endangerment. Through close partnerships with Legal, Policy, Product, and Engineering, you’ll design and develop novel solutions to further Google’s ability to fight abuse in the Child Safety space.

In this role you will be responsible for shaping and driving the Analytics and Business Intelligence Programs by providing strategic insights to support decision making across our global Child Safety teams. You will work in close partnership with Legal, Policy, Product, and Engineering, to understand their data structures and drive projects impacting initiatives worldwide.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

• Consult with users or cross-functional decision makers to identify data sources, required data elements, or data validation standards.
• Act as a subject-matter specialist in business intelligence and possess solid analysis and data modeling design skills, which you use to design reports, queries, and dashboards and maintain data pipelines.
• Drive business intelligence infrastructure improvements and translate metrics and analysis into formats that enable supported teams to quickly and easily derive relevant information.
• Lead development of new business intelligence processes and methods anticipating and addressing future issues.
• Provide ongoing support for cross-functional data users through maintenance of reports, queries, systems and dashboards. Size and plan for dependency changes (e.g., system migrations and configuration).