Data Center Infrastructure Computer Engineer

At Proton, we envision an internet where privacy is the default, and we’re building ways to help all people secure their digital lives and take control of their data. ProtonMail was founded in 2014 by a group of scientists who met at the European Organization for Nuclear Research (CERN). And since its inception, the company has grown at a fast pace and today has over 40 million users.

Our principal product, ProtonMail, is the world’s largest secure email service. Our second product, ProtonVPN, is one of the world’s most popular VPN services. Our vision is to build an internet platform for the protection of digital rights, and we are also developing additional products, including ProtonCalendar, ProtonDrive, and more to come.

Our users include New York Times journalists, some of the world’s largest corporations, and millions of ordinary citizens. The world is adopting our products at an accelerating pace. Whether it’s in New York, or at the front lines of the global struggle for freedom and democracy in Hong Kong, Belarus, and Myanmar, the work we do saves lives and is transforming the world. Our team is diverse and dynamic, representing over 30 different nationalities, with offices in Geneva, Zurich, Prague, London, Vilnius, Skopje, and Taipei, employing people around the world.

Proton is a mission driven company. We’re deeply committed to enabling freedom online and ensuring the internet serves the interests of all people. Our technologies provide trusted ways for people to be secure online and in control of their information at all times. The world is adopting our products at an accelerating pace. Help us bring it from tens of millions of users, to billions of users. We’re creating one of the world’s most impactful tech companies.

Purpose of the role

We operate our own private infrastructure, which is distributed across multiple data centers. This infrastructure, built primarily on open source technology, operates 24/7.

The Infrastructure Department is looking for a Computer Engineer to support our fast-growing company and report to the Head of Data Center and Hardware team. You will be responsible for ensuring our server fleet is fit for purpose and fit for use! To ensure this, you will also collaborate with engineering teams and SREs, and participate in the hardware procurement process.

What you will do

• Collaborate with Infrastructure teams to support technical requirements and optimization.

• Configure, troubleshoot, and tune hardware.

• Manage firmware levels of various components of our server fleet.

• Develop and maintain automatic hardware component monitoring/alerting and failure detection.

• Develop and maintain hardware repair and recovery procedures.

• Assist in the selection of servers and server components as part of the procurement process (e.g. perform performance benchmarks).

• Maintain an overview of failure rates and be familiar with normal failure rates "in the wild".

• Support on-site data center operations.

• Participate in on-call rotation.

• Degree in Computer Engineering or Computer Science, with emphasis on computer architecture, or equivalent experience.

• 7+ years of data center infrastructure or related experience.

• Expertise in computer architecture: particularly modern server CPU, chipset, memory, high-speed communication interfaces, power supplies, and out-of-band management.

• Knowledge of operating systems and deep familiarity with Linux.

• 5+ years experience in Python and knowledge of C/C++.

• Excellent analytical and problem-solving skills.

• English professional working proficiency is mandatory.

Bonus points for

• Experience with Linux performance tuning and linux drivers.

• Experience with solid-state drive (SSD) or hard disk drive (HDD) testing and benchmarking.

• Experience in architecture performance analysis and optimization, analyzing workload performance and creating benchmarks.

• Experience with deployment methodologies and technologies (e.g. CI/CD, Chef, Puppet, Ansible).

• Experience with modern linux monitoring solutions (Prometheus, Collectd, Grafana, ELK Stack, etc.)

• Knowledge of the current catalog of main server suppliers.

• Familiarity and experience with ARM Architecture and GPUs.

Why you should join Proton

• We work on interesting, challenging problems every day. There is never a dull moment.

• Our startup culture means everyone’s opinion matters. You can have a significant impact.

• Our rapid growth means there are many opportunities for advancement.

• The chance to do something meaningful. ProtonMail protects dissidents, journalists, and activists. Our work saves lives.

• Be part of something bigger. Millions of people and businesses around the world have embraced our idea of an Internet where privacy and security are the default. Join the privacy revolution that is changing the world.

ProtonMail uses the Recruitee recruitment platform for a more effective hiring process and a better candidate experience. Your data will always be kept confidential and is not shared with any third parties. Keep in mind that you will receive emails from the email addresscareers@protonmail.recruitee.comor other addresses on theprotonmail.recruitee.comdomain.

Proton does not accept unsolicited resumes from any sources other than directly from a candidate. Proton will not pay a fee for any placement resulting from the receipt of an unsolicited offer, even in a situation when the relevant candidate is employed by Proton.