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Jobinhalt

Position: IT Supervisor (M/F/D) (Full time #537434)
Property / Office: Mandarin Oriental Savoy, Zurich
Location: Zurich, Switzerland

The Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city’s leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.


As an IT Supervisor, you will be responsible for the following duties:

  • Assisting and supporting the IT Manager, colleagues and hotel guests in the use of the IT infrastructure, IT needs and requests
  • Handling the full Range of Network support and administration services including Windows 2012-2016 Server, Hyper-V, VMWare, Windows 10, Cisco, LAN/WAN infrastructure, Office365, SharePoint, OneDrive, Teams
  • IT Security: Participating in implementing MOHG Security policy, network security
  • Telephone systems Support: Basic PABX Support (troubleshooting, replace phones, call Flow Administration, reporting)
  • Managing the maintenance of the hotel’s computer and telephone system
  • Installing workstations and other equipment as required
  • IT Support for Meeting Rooms / Events

As an IT Supervisor, we expect from you:

  • A Degree in Information technology, Computer Science, etc.
  • At least 1 year working experience in IT support, ideally in upscale hospitality
  • Excellent Microsoft Advanced Knowledge in Microsoft OS (W10, MS Server)
  • Good Knowledge in Computer / network hardware and software maintenance
  • Knowledge in iOS and MAC OS, ideally as well in MCSA (Microsoft Certification) CCNA (Cisco Certified Network Associate)
  • Knowledge about latest IT Technologies (Mobile Devices, A/V, etc.)
  • Professional and appropriate business appearance and presentation
  • Excellent organizational, administrative and interpersonal skills
  • Innovative, Rigorous, able to work on different projects and with a team
  • Capability to resolve complex problems
  • Clear written and verbal communication skills in English and German

We offer our world class benefits, including but not limited to:

  • Discounts on hotel stays and dining across the group
  • Colleague recognition and reward programmes
  • An exciting range of learning and development programmes
  • Opportunities for promotion and transfers worldwide
  • Colleague Social events and Wellness programmes

Do you want to be part of this unique new opening?

We look forward to receiving your application!

Advertised: 27 Nov 2023 W. Europe Standard Time
Applications close:

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Frist: 06-06-2024

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