Sales Manager - International Leisure

Mandarin Oriental Savoy, Zurich is located in the heart of the old town, within the main business centre, close to the city’s leisure attractions and a short walk from the shores of Lake Zurich. Set to open end of 2023, Mandarin Oriental Savoy, Zurich will feature 80 guestrooms and suites and three dining outlets, comprising an all-day dining venue, a speciality restaurant, and a lobby lounge. The property is ideally placed for meetings and gatherings, and the renovation will enhance conference and event facilities, including a grand historic ballroom.

As International Sales Manager, you will be responsible for the following duties:

• Organize comprehensive & accurate information to existing and potential customers in regards to the product range offered by the hotel, with the aid of the relevant sales resources and sales channels.
• Maintain good relations with existing and solicits new business production of individuals, groups and conference business from Travel & Trade accounts in order to meet sales targets.
• Responsible to develop and acquire new accounts under the Wholesale Segment through contracted partners, local DMC and Tour Operators from source markets.
• Plan sales activities by identifying potential clients, organizing sales calls and sales blitz to develop new business.
• Develop relationship between the hotel and local DMC, Tour Operators and contracted partners
• Growth the production on rooms from the Wholesale segment
• Fulfil the weekly and annual sales targets as set for all activities and revenue room night and ADR.
• Promote and cross sell the sister properties and fulfil G-Leads Sales Monthly target.
• Negotiate new contracts and renewal in accordance with current business and price conditions to meet sales targets.
• Coordinate with Front office, Banqueting and F&B Department all specific guest requirements from Travel & Trade.
• To continuously add and update the database of DMC’s, TO’s to ensure implementation.
• To entertain potential and current clients based on business priorities.
• Conduct educational trips for existing and potential clients and fulfil the Fam Trip and Sales & Marketing SOP.
• Achieve monthly budget goals and new business targets.
• Follow-up with clients before, during and after the function/ event/ stay to ensure repeat business.
• Follow-up leads provided by Global Sales Offices.
• Research and present lost business reports at the weekly Sales Meetings.
• Attend SOP of Roadshows, Trade fair in preparation of pre-show report and business plan, thereafter, submitting potential and call reports to DOCS.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

As International Sales Manager, we expect from you:

• Several years of professional experience in the sales department of a hotel
• Very good network at international level
• Expressiveness, open-mindedness and team spirit
• Excellent communication skills, verbal and written
• High quality awareness and a sense for trends
• Good computer knowledge
• Excellent manners towards guests, clients, colleagues and superiors; always taking into account intercultural aspects
• Well-groomed appearance, as well as a positive charisma
• Resilience and flexibility - your position will include business trips
• Very good knowledge of German and English. Additional foreign language skills are an advantage
• The successful candidate must already be eligible to work in Switzerland

We offer our worldclass benefits, including but not limited to:

• Discounts on hotel stays and dining across the group
• Colleague recognition and reward programmes
• An exciting range of learning and development programmes
• Opportunities for promotion and transfers worldwide
• Colleague Social events and Wellness programmes

Do you want to be part of this unique new opening?

We look forward to receiving your application!