Senior Sales Manager

Mandarin Oriental Savoy, Zurich is located in the heart of the old town, within the main business centre, close to the city’s leisure attractions and a short walk from the shores of Lake Zurich. Set to open end of 2023, Mandarin Oriental Savoy, Zurich will feature 80 guestrooms and suites and three dining outlets, comprising an all-day dining venue, a speciality restaurant, and a lobby lounge. The property is ideally placed for meetings and gatherings, and the renovation will enhance conference and event facilities, including a grand historic ballroom.

The Senior Sales Managers goal will be to generate room revenue for the CIS & Medical area. Co-ordinating customer requirements with other departments in order to achieve maximum guest satisfaction all while keeping profitability high for the hotel.

Daily duties will include, but will not be limited to:

• Responsible for room-night and revenue production from allocated accounts
• Implement agreed rate structure and strategy for the accounts.
• Organise and accompany familiarisation trips and hotel site inspections for clients.
• To conduct rate negotiations and co-ordinate contracting for key accounts and handle a portfolio of key accounts in defined territory.
• Attend MOHG and trade functions as needed to promote sales and image for the hotel.
• Compile quarterly action plans to review with DOSM. At end of quarter, review past quarter’s actions plan, revenue targets and agree next quarter’s revenue targets.
• Maintain close relationship and communication with Regional Sales Offices to ensure sales objectives are achieved.
• Attend daily sales briefing and other sales and departmental meetings as required.

As Senior Sales Manager, we expect from you:

• At least 3 to 5 years’ experience in a Sales Manager position within the hospitality industry is required, ideally in a luxury environment
• Expert in CIS & Medical areas
• Outstanding sales and interpersonal skills
• Excellent communication skills both verbal and written
• Fluent in German and English. Additional language skills will be an advantage
• Charismatic personality
• The successful candidate must already be eligible to work in Switzerland

We offer our worldclass benefits, including but not limited to:

• Discounts on hotel stays and dining across the group
• Colleague recognition and reward programmes
• An exciting range of learning and development programmes
• Opportunities for promotion and transfers worldwide
• Colleague Social events and Wellness programmes

Do you want to be part of this unique new opening?

We look forward to receiving your application!