Deskside Engineer

☞ Hexaware Technologies

View: 123

Update day: 26-03-2024

Location: Opfikon Zürich ZH

Category: IT - Software

Industry: Information Technology Services

Position: Mid-Senior level

Job type: Full-time

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Job content

Job Description – Deskside Engineer

Looking for passionate individual for a Systems Engineer who will be responsible for Smart Hands and feet support, break fix. The candidate must have experience in handling multinational IT infrastructure.

Relevant Experience – 8 plus years

Language : German and English

Key Requirements

  • End to end knowledge on minute details of Local Smart hands and feet support and their break fix.
  • Should have Data center support experience
  • Should himself handle the site and lead the region/team spread across different geographies.
  • Should have knowledge of different Label and Multi-functional Printers such as Konica, Ricoh, Zebra
  • Should have knowledge on Local PBX system
  • Should be able to manage and maintain assets as per the industry standards
  • Should be well versed with local IT procurement process
  • Should be able to conduct IT training for other Local IT Support team or IT champions/site coordinator. Also guide them.
  • Should be aware of Mobile device management as per the industry standards
  • Knowledge of network security practices and anti-virus programs
  • Conduct remote troubleshooting
  • Address user tickets regarding hardware, software, and networking etc.
  • Knowledge on below technologies
  • SCCM – Software distribution, Administration, Image management, Operating system deployment & application packaging
  • Bit locker management
  • Mobile device management
  • Patch management
  • File Services
  • Desktop management
  • Unified communications – Provision of new SIM cards, Smartphone configuration, consumption optimization and management
  • Preferred to have experience on below tools
  • SCCM, Bit locker, SafeQ, Airwatch, Microsoft Advanced Group Policy management.
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Deadline: 10-05-2024

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