Digital Client Experience Manager

☞ La Prairie Group

View: 172

Update day: 26-03-2024

Location: Volketswil Zürich ZH

Category: Arts / Design

Industry:

Job type: Temps plein, Durée indeterminée

Loading ...

Job content

The Digital Client Experience Manager is the owner of the client path as for:

  • Digital touchpoints within the omnichannel experience
  • Digital touchpoints within the fully digital experience

The Digital Client Experience Manager will work under the supervision of the Senior Client Experience Manager.


You Responsibilities


  • Digital culture enhancement, via a deep and up to date knowledge of best in class bench and new players of the digital client experience landscape
  • Client digital touch points mastery (Wechat and all the major Instant messaging and Social platforms) and take responsibility of digital platform partnerships
  • Full integration of digital touchpoints into the off-line Client journey in a very seamless way and eCRM campaign design
  • Distinctive design and implementation to engage digital native clients as well as existing clients non digital native
  • Smart and unconventional ideas to define and execute virtual client events, covering pre-during-post experience
  • Consumer journey and UI and UX of the digital activation


Your Profile


  • Qualititive background and 2-3 years of experience
  • Digital Native
  • Deep connoisseur of Asian world
  • Curious if not obsessed about everything related to digital
  • Communication skills
  • Attention to detail
  • Retail culture
  • Team work skills
  • Creative mindset
  • Fluent in English

We are looking forward to receiving your application!

Loading ...
Loading ...

Deadline: 10-05-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...