Director of F & B for a luxury hotel in Zermatt (F/M)

☞ Morgan Philips Executive Search

View: 143

Update day: 04-04-2024

Location: Zermatt Valais VS

Category: IT - Hardware / Networking Information Technology Restaurant / Hotel / Tourism

Industry:

Loading ...

Job content

We have been retained by our client, a luxury hotel group for a Director of F&B.

The hotel is a luxury 5* hotel offering the best standards of service with 100 rooms, banquet facilities, 5 restaurants, 2 bars and a spa.

Reporting to the General Manager, overseeing a team of 40 persons with 6 direct reports (restaurant managers, banquet manager, room service and bar) and working closely with the Executive Chef.

Your main duties will be:
Manager F&B operations and the F&B teams in the different services: Restaurants, Bars, Room Service, Banqueting;

Maintain and improve the quality of guest service within the F&B outlets according to our Standard Operating Procedures;

Manage and follow up any guest complaints. Analyze guest insights to identify and meet customer expectations and build on guest loyalty;

Prepare the budgets, business plan and objectives for the F&B outlets with GM and HQ;

Ensure the follow up and provide the analysis of the productivity, the turn over, the number of covers;

Elaborate concepts, menus and advertisements on our F&B activities;

Ensure the follow up on the sales in the F&B outlets and set up all the actions to increase them.

What we need from you

Thanks to your communication and interpersonal skills, you are acknowledged for the quality and the personalization of your service.

You like working in a fast-paced environment as well as being a change agent and are autonomous, well-organized and flexible.

You are accurate in your work, result-oriented as well as a strategic thinker. You aim to share your passion and knowledge with your guests and your colleagues and are willing to help when needed.

Qualifications :
Higher Degree in Hospitality Management;

5 years of experience as an Assistant F&B director or F&B ;

Manager within a luxury hotel establishment and/or a luxury hotel chain (+100 rooms, 3-4 F&B outlets);

Experience in F&B Management in luxury establishments with a solid operational background;

Experience in managing multi-site operations;

Strong computer skills;

English fluent, ideally German or any other language.

This position is opened to Swiss citizens and work permit holders as well as EU passport holders.

HOUSING IS PROVIDED

THIS IS A PERMAMENT CONTRACT AS THE HOTEL IS OPEN ALL YEAR ROUND, CLOSED IN APRIL AND NOVEMBER
Loading ...
Loading ...

Deadline: 19-05-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...