EU Post Market Surveillance Assistant (temp - 1-year contract)

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Job Description

Primary Function of Position:

Reporting to EU Post Market Quality Compliance Supervisor, the incumbent will be in charge of supporting PMS coordinator in charge of Field Safety Corrective Action (FSCA) process execution for EMEA region.

As such, the incumbent will be responsible for administrative tasks relative to communication exchanges with National Competent Authorities, internal functions as well as customers and distributors.

Roles and Responsibilities:

• Provide administrative support in internal and external communication related to FSCA.
• Manage administrative follow-up of planning and reporting deadlines related to FSCA pre notification, notification, and closure steps.
• Manage organization of internal and external meetings as appropriate.
• Attendance during meetings: minutes, reports, and collection of preparing documents and agendas.
• Manage FSCA reporting to National Competent Authorities and ensuing inquiries.
• Ensure a proper reconciliation of customers and distributors notification forms vs. notification acknowledgment forms received and filed.
• Support archiving process of FSCA.
• Provide support for internal FSCA Key performance generation.
• Identify and escalate any issues identified before they become critical.
• Other support tasks may be assigned as necessary.

Qualifications

Required Knowledge, Skills, and Experience:

• Swiss CFC or Bachelor’s degree in Biomedical Engineering, Life Science (or equivalent).
• 0.5 to 2 years of experience in a similar function preferably for healthcare company.
• Fluent (C1 minimum) in written and spoken English (business language used). General computer literacy (Microsoft Office, etc.). French a plus.
• Soft skills expected:
  • Comfortable working both individually as well as in a team.
  • Stress-resistant (able to work towards deadlines efficiently).
  • Strong organizational skills (able to handle multiple tasks concurrently and prioritize).
  • Accuracy and precision in performance.
  • Feeling at ease in a fast-paced and client-oriented environment.

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Shift: Day
Travel: None