Fix Network Business Analyst

Job content

Well, we’re looking for talented people who share our interests and values. Do you focus on the essential and do what you say? Do you try to make things simple and dare to be original in what you say and do? And most of all, do you excel in providing exceptional service every day?

The Fix Network Business Analyst is the link between IT and customer-oriented departments (Customer Care, Sales, Finance). He ensures these departments can work smoothly, keep them informed, work with them to improve their training level and generally works on improving their experience.

Fix Network Business Analyst

Your duties

• Elaborate all project requirements, Acceptance Criteria, Test Objectives, Test Cases (business, solution, operations)
• Design detailed Business Process and Approve Technical Solution versus Business Requirement
• Maintain documentation repository up-to-date for Business Requirement and Business Processes
• Performs acceptance of the solution delivered by the prime partner and ensures compliance vs initial requirements representing final users interest.
• Monitor and control the Business Process performance and initiate improvement plan w business owner to maximize the value of the outcome. Implement business process practices and improve maturity of practices.

What you bring

• Good understanding of FTTH networks and topologies (P2P, P2MP, gpon,..)
• Good knowledge of SOAP Interfaces, SoapUI
• Good knowledge of REST interfaces, Postman, ..
• Good knowledge of Swisscom WGS Interface (BBCS and/or ALO) and/or ALEX interface (soap and UI)
• Knowledge of DHCP protocols
• Knowledge of CPE (routers), VLAN, IP subnets, routing, …
• Knowledge of CPE management and configuration, data model
• Language: French and English needed, German is a plus.
• Experience with Huawei NCE, OLT, Nokia APC, AMS, OLT is a plus
• Experience within a FTTH provider and usage of tools like Dreamfiber, is a plus
• Experience with CPE mgmt protocols and tools is a plus (TR-69, datamodels)

Always dreamed of having a job in a diverse and refreshing environment? Then we really need to meet. Please apply online (we only accept online applications).