G-5, Senior Staff Assistant, DMD/RSE

Date: 12 October 2021

The International Trade Centre is looking for a:

G-5, Senior Staff Assistant

Division of Market Development (DMD) / Research and Strategies for Exports (RSE)

JOB OPENING No. ITC/JO/42/2021

Post subject to local recruitment*

*For ITC purposes the definition of “local” shall be that at the time of application the applicant is already residing
(with the requisite permit) within a radius of 50 kms from the ITC offices on rue Montbrillant, Geneva or within a
1h15min commuting distance by public transport or car. Applicants not meeting this criterion will not be
considered.

ITC champions workforce diversity, inclusion, gender equality and gender parity and considers all
qualified persons - of all genders - equally, including those with disabilities, without discrimination or
prejudice of any kind. ITC also offers attractive flexible work arrangements to help promote a healthy
work/life balance and to allow all staff members to express and develop their talents fully.

Deadline for application:26 October 2021 (midnight Geneva time)
Entry date: as soon as possible
Duty station: Geneva, Switzerland
Duration of appointment:One year, renewable



ORGANIZATIONAL SETTING
The position is located in the Research and Strategies for Exports (RSE) section within the
Division of Market Development (DMD).

The Division of Market Development (DMD) leads the delivery of two of ITC’s six focus
areas, namely, “Providing trade and market intelligence” and “Building a conducive business
environment”.

The Research and Strategies for Exports (RSE) section, one of three sections within DMD,
has three main functions:

• Publishing the SME Competitiveness Outlook, ITC’s annual flagship publication.
• Collecting firm-level competitiveness data and producing country competitiveness

subnational level, across sectors and functions, and supporting partner countries
with implementation management of these strategies

ITC job openings are available on http://www.intracen.org

RESPONSIBILITIES

Under the direct supervision of the Chief, DMD/RSE and in close collaboration with RSE
project managers and teams, the incumbent will be responsible for the following duties:

• Performs, under minimal supervision, the full range of office management and

• Provides direct assistance the Chief DMD/RSE, RSE project managers and their

• Maintains liaison with DMD Director’s Office and with senior officials and their

• Ensures smooth and efficient information flow within the unit; prepares and

• Allocates and oversees the work of other administrative support staff in the Section

• Researches, compiles and summarizes background materials for use in preparation

• Provides assistance in the coordination of service-wide activities (meetings, training,

• Orients new staff to relevant administrative procedures and practices and provides

• Attends meetings, prepares minutes, monitors follow-up activities.
• Responds or drafts responses to a wide range of correspondence and other

communications; uses standard word processing package to produce a wide variety
of large, complex documents and reports.

• Manages, updates and further develops internal databases; updates website;

• Carries out quality control function for outgoing documents; proofreads and edits

• Responds to complex information requests and inquiries (e.g. answers requests

• Assists in the preparation of presentation materials using appropriate

• Maintains calendar/schedules; monitors changes and communicate relevant

• Performs a variety of administrative duties (e.g. leave recording, meeting

• Maintains files (both paper and electronic) and databases for work unit.
• Performs other duties as assigned.
  

ELIGIBILITY CRITERIA

EDUCATION:High school diploma or equivalent. Training in office management or related
field an advantage.

WORK EXPERIENCE:Five years of experience in general office support or related area.
Previous UN common system experience desirable.
Previous experience using an ERP and in particular UMOJA desirable.

LANGUAGES:Advanced English required. Intermediate French and/or Spanish desirable.

ITC’S VALUES are: Integrity, Professionalism, Respect for Diversity

ITC’S CORE COMPETENCIES are: Communication, Teamwork, Planning & Organizing,
Accountability, Creativity, Client Orientation, Commitment to continuous learning,
Technological awareness.


CRITICAL JOB-SPECIFIC VALUES AND COMPETENCIES

PROFESSIONALISM: Knowledge of general office and administrative support including
administrative policies, processes and procedures. Excellent knowledge of ERP systems
such as UMOJA and other UN systems and policies. Working knowledge of Excel and other
tasks management/collaboration software. Shows pride in work and in achievements;
demonstrates professional competence and mastery of subject matter; is conscientious and
efficient in meeting commitments, observing deadlines and achieving results; is motivated by
professional rather than personal concerns; shows persistence when faced with difficult
problems or challenges; remains calm in stressful situations.

TEAMWORK: Works collaboratively with colleagues to achieve organizational goals;
solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others;
places team agenda before personal agenda; supports and acts in accordance with final
group decision, even when such decisions may not entirely reflect own position; shares
credit for team accomplishments and accepts joint responsibility for team shortcomings.

TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands
applicability and limitation of technology to the work of the office; actively seeks to apply
technology to appropriate tasks; shows willingness to learn new technology.

TERMS OF SERVICE

The conditions of service are governed by the United Nations Staff Rules and Regulations.
This is a fixed term appointment.

For information on salary and entitlements, please consult the International Civil Service
Commission website: http://icsc.un.org

HOW TO APPLY (POST SUBJECT TO LOCAL RECRUITMENT)

Candidates are required to complete an on-line application. To apply, please visit the ITC website at
http://www.intracen.org/about/itc-careers/current-job-openings/ which provides all related instructions
on how to complete the on-line personal history form (PHF). Candidates should also submit a
motivation letter.

ADDITIONAL INFORMATION


Applicants will be contacted only if they are under serious consideration. Applications received after
the deadline will not be accepted. Information on the status of a vacancy can be obtained at:
http://www.intracen.org/jobs
Please note that candidates to this position may be considered for other ITC job openings subject to
meeting the relevant eligibility and competency requirements.