Global Account Manager (m/f) 100% in Basel

Job content

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are seeking a highly motivated, confident individual to join our Markets team as a Global Account Manager.

The opportunity

As part of the primary account team, reporting to the Head of the Account Management Center of Excellence Switzerland and with close connection to some of EY’s senior leaders, your time will be focused on activities to enable achievement of objective around account satisfaction, administration, and management. Responsible for implementing global account activation strategy and planning in collaboration with global account leadership. The Account Manager will work with the Global Client Service Partner, Global Client Executive and Head of Account Management Center of Excellence Switzerland to drive global account management; sales and program management; and account communications and administration. The Account Manager ensures that all locations and Service Lines of the firm are actively engaged around our largest, most complex global accounts and that we deliver Exceptional Client Service in all internal and external encounters.

Your Key Responsibilities

• Implement global Account Activation strategy, methodology and processes at Account level
• Support account strategy working with account leadership and drive global execution of account plan
• Support service line planning activity and account integration and prepare for and facilitate account meetings
• Responsible for follow-up on account actions by tracking progress against deadlines and driving activity
• Proactively liaise with account team members to drive account actions and initiative
• Understand both the client’s business agenda and EY services to enable leveraging the global EY network to connect our clients to the right people
• Manage and own the annual global revenue planning process
• Own and Coordinate the Client Relationship Management (CRM) process
• Manage the account pipeline process and drive discipline across global team
• Serve as subject matter expert for all information related to the account
• Manage Off-shore Account Coordinators– overseeing pipeline management, financial analysis, sales cycle support, client research, plan management, reporting, performance, and documentation management
• Monitor, analyze and highlight key operational performance with recommended action and resolution
• Provide admin support for account meetings scheduling and any other administrative tasks Lead connectivity of Account Managers/Coordinators locally and around the globe sharing best practice across EY account network
  
  

Skills And Attributes For Success

• Strong knowledge of project management processes and tools
• Excellent written, verbal, and presentation skills, including strong command of German and English.
• Strategic thinking and excellent Excel and data analytical skills
• Strong attention to detail and sound organizational skills; ability to manage multiple priorities simultaneously
• Proactive action items/follow-up, input/ideas, and account teaming
• Strong leadership and collaboration with onshore and remote teams
• Flexible and resilient to changing priorities
  
  

To qualify you must have

• A bachelor’s or post-graduate degree (emphasis in Marketing or Business preferred) or equivalent relevant experience
• 2-5 years of account/project management or similar relevant experience, ideally gained within a global multinational company in Switzerland
• Life Sciences experience preferred but not essential
• Very proactive nature, detail-oriented with demonstrated account or project management skills, ability to meet tight deadlines and coordinate multiple projects at one time
• Demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization in German and English
• Proven sound judgment and flexibility in balancing multiple project requirements, tight deadlines, and keeping people and projects moving on schedule, with high attention to detail
• Strong computer skills, including Microsoft suite and Internet-based research
  
  

What We Look For

We are looking for people who can combine, great listening skills, collaboration, influencing and commercial acumen. Being able thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality and show passion for your work will set you up for success.

What We Offer

• International multi-cultural team of highly motivated professionals
• Continuous personal development with a steep learning curve – a system of trainings, mentoring, counselling and on-the-job learning
• Modern working environment and equipment, fostering mobile working flexibility
• Transparent performance-based recognition and progression system
• Acquire a fully accredited corporate MBA (EY Tech MBA) from Hult International Business School, whilst working with EY, completely free*
  
  

If you can demonstrate that you meet the criteria above, then make the next step and apply for this position online. For further information please contact our recruitment team (recruitment.switzerland@ey.com / +41 58 286 33 66).

The Exceptional EY Experience. It’s Yours To Build.

• exception of EY contractors, interns and alumni.
  
  

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