IT Support Engineer Level 2

☞ SII Switzerland

View: 114

Update day: 25-04-2024

Location: Lausanne Vaud VD

Category: IT - Software

Industry: IT Services IT Consulting

Position: Associate

Job type: Full-time

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Job content

Do you like to solve end-user problems? Do you have an outstanding customer service orientation ? If you love to work in an international team, we have a new mission for you ! Your main missions:
  • Service Request and Incident Management
  • Workplace support (client PC, mobile devices, accessories, printer configuration)
  • Installation/support of label printers
  • Support for MS Office & SharePoint users.
  • Office LAN, WLAN support
  • Support from Citrix
  • Help integrate and maintain knowledge management processes
Required skills:
  • Knowledge of Citrix, Sharepoint, LAN, WLAN
  • Experience on a ticket management tool (like Jira,)
Recommended skills :
  • Ability to prioritize and to keep the overview
  • Proactive and solution oriented mind-set
  • Independent and self-driven
  • Proven interpersonal and communication skills
Your profile:
  • Minimum 2 years of experience in SharePoint/O365
  • Fluent in German and English (any other language is an advantage)
  • Location : Brig-Glis, Valais
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Deadline: 09-06-2024

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