Admin Assistant -Chinese speaking

Connect44

Visualizza: 164

Giorno di aggiornamento: 29-03-2024

Località: Zürich Zürich ZH

Categoria: Amministrativo / Impiegato / Assistente I saldi Consulenza / Servizio Clienti

Industria:

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Contenuto del lavoro

Admin Assistant -Chinese speaking

Accounts business operation:

  • Organize and operate the account insight: Organize the development and review of account CPVP, and regularly operate the CPVP completeness and quality.
  • Regularly track the implementation progress of the customer relationship plan. (key customer management: standardization of the execution process of light-load and heavy-load customer contact activities; tracking customer issues, etc.) Assist in organizing monthly customer relationship analysis meetings.
  • Operate and evaluate customer satisfaction, and track the closure of voice of customers.
  • Organize, support, implement, and track key business activities of accounts.

 Sales business operation:

  • Standardization and compliance of sales project operations: regularly review the standardization and compliance of sales project (program) operations.
  • Order management: be responsible for the authenticity of the order data and the accuracy of the order forecast, and be responsible for the standardization of split/loan/pre-sales and decision-making.
  • Review and decision-making business organization and operation: organize ATX review and decision-making, track and close ATX tasks, and organize SDT routine proactive operations.

 Routine digital operation of accounts and sales business:

Based on the data in the operation dashboard, identify issues and risks, give early warnings in a timely manner, drive account departments to pay attention to and resolve operational issues, and track and close the issues.

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Scadenza: 13-05-2024

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