Implementation Consultant

Contenuto del lavoro

Zucchettiis one of the most important companies in the IT sector worldwide. With more than 8000 employees, a nationwide distribution network exceeding 1.650 Partners in Italy and 350 in over 50 countries in the world, and more than 700.000 customers.

We are actively looking for a

Implmentation Consultant

To join our Global Account Team in Mendrisio (CH).

Do you have an attitude towards problem solving? Are you interested in working in an international environment?

If you are willing to work with innovative POS solutions and related products boosted from the latest technologies, you are the right person to complete our team, contributing to the success of international and extensive projects at global level.

As an Implementation Consultantat Zucchetti Switzerland SA you will be responsible for consulting, designing and implementing, POS and digital solutions for our international customers.

We offer:

• Opportunity to gain international business experience
• Learning path to improve your hard and soft skills
• Full-time job, with flexible working hours and informal environment
• Comfortable, friendly, and supportive working atmosphere
• Possibility for personal and professional growth within a stable environment

Your responsibilities:

• Consult, install and customize POS and Digital solutions. (Mainly remotely).
• Conduct training-needs analysis and design programs to train users and colleagues in the use of software packages and information systems accordingly.
• Collaborate with a project team, gaining a complete understanding of specific goals, objectives, and audiences.
• Analyze existing systems, interfaces and business models.
• Recommend and implement resolutions and improvements.
• Record and understand complex customer solution requirements.
• Technical demo on products and solutions.
• Identify customer training-needs, by organizing remote or on-site training
• Support implementations projects with testing and technical documentation writing.
• Assist the applications programmers, systems developers and other IT professionals to develop and test IT products and services
• Provide solutions for the improvement of organizational efficiency and productivity.

Your skills:

• Minimum 5 years of experience in POS or similar software in Hospitality and Retail sectors is a must.
• BA in Information Technology or similar.
• Proficiency in English (B2 minimum), other additional languages (French, German, Spanish) will be considered a plus.
• International Travel Availability ( 45%-55%).
• Good communication skills as well as ability to manage business relationship with consultative approach.
• Attitutude towards problem solving.
• Ability to implement decisions aimed at improving the quality of company’s products and services.
• Ability to analyze existing facts and figures of the problems in order to identify the causes and successfully develop solutions.
• Ability to choose among existing alternatives through the analysis of data and information in order to take final decisions.
• Ability to identify all the possible strategies to achieve targeted results, by recognizing priorities and urgent needs
• Team player.

Desirable skills:

• Preferred PRINCE2 Foundation and PRINCE2 practitioner.
• Preferred ITIL certification.
• Preferred PMP certification.
• Understand quality assurance methodologies and quality standards.

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