Application Management Lead

작업 내용

At Evooq, we are building an ecosystem of solutions that combine data, technology and investment expertise. Finance professionals use our solutions to rapidly identify investment opportunities, make informed decisions and manage the risk and the lifecycle of the investments. Moreover, Evooq is organized through highly autonomous teams and by privileging trust and responsibility.As the head of the application management team, you will be responsible for overseeing the technical integration and operational management of our applications. You will play a crucial role in driving customer satisfaction, optimizing workflows, and fostering a high-performance culture within the team of application managers.As an Application Management Lead you will:Application Management

• Oversee the management of applications, ensuring their performance, availability, and functionality meet business requirements
• Develop and implement strategies for application deployment, upgrades, and maintenance which are seamlessly delivered to clients
• Manage and configure application deployments and releases or guide the customer to do so
• Participate in and lead the technical discussions with the client to define the appropriate architecture for the application maintenance and operating best practices to be implemented
• Maintain documentation related to the client’s technical environment
• Collaborate with cross-functional teams to assess application needs, prioritize enhancements, and implement changes
• Monitor application performance metrics, conduct regular performance assessments, and identify areas for improvement
• Ensure compliance with security and data protection policies throughout the application lifecycle
• Stay up-to-date with industry trends and emerging technologies to guide application management strategies
  
  

Leadership and Team Development

• Provide strategic direction and leadership for the application management team, approx. 10 people located in Switzerland and Singapore
• Ensure comprehensive coverage within the team and be accountable for the team’s performance
• Implement and enforce best practices to increase quality and reliability of the applications
• Foster a positive and inclusive work environment, promoting collaboration, teamwork, and professional development
• Set clear goals and performance expectations for the teams, monitoring progress and providing constructive feedback
• Identify skills gaps and training needs, implementing training programs and initiatives to enhance team members’ capabilities
• Foster a culture of continuous learning, knowledge sharing, and innovation within the teams
• Build strong relationships with internal stakeholders and promote effective communication and cooperation across departments
  
  

As an Application Management Lead you will need:

• Successful experience in a similar role for min. 3 years
• Bachelor’s degree or Diploma in Computer Science or equivalent
• Good knowledge of system design, development, implementation and user support principles and practices
• Good knowledge of SQL databases
• DevOps experience is a strong plus, especially on Kubernetes, Openshift
• Understanding of Docker ecosystem concepts
• Proven experience in managing application management activities
• Proven experience in managing vendors
• Strong technical background and understanding of application lifecycle management principles
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels
• Strong analytical and problem-solving abilities, with a focus on driving continuous improvement
• Experience developing and implementing service level agreements (SLAs) and operational procedures
• Familiarity with IT service management tools and systems
• Proven track record of delivering exceptional customer service and maintaining high customer satisfaction levels
• Strong leadership and people management skills, with the ability to inspire and motivate teams
• Ability to adapt to changing priorities and handle multiple tasks simultaneously
• Fluent in English and French, German is a plus
  
  

Why us

• We strongly advocate humility, curiosity, and pragmatism - which is evident by the way we work
• We don’t have managers, no hierarchy. Everyone is responsible and accountable
• We like well-written, maintainable, testable, and extensible software. We really do
• Employees have their say in roadmaps, schedules, features, and are listened to
• The technology stacks are modern, reliable, scalable, and maintainable
• You can choose your hardware / OS
• If you’re visiting your family and want to work a bit from abroad, you’re fine
• To see our full technology stack: https://stackshare.io/evooq/evooq
  
  

About usEvooq is a global provider of technology-driven solutions for wealth managers. We are building an ecosystem that combines data, technology and investment expertise to make personalised investment scalable.Wealth managers use our solutions to deliver personalised advice to investors with high-quality content and the best investment products.We are headquartered in Lausanne, with additional offices in Zurich and Singapore. We operate as a group of highly autonomous teams that take responsibility for their projects and interact with each other based on mutual trust.