IT & Facilities Support

전망: 161

갱신일: 29-03-2024

위치: Biel/Bienne Bern BE

범주: IT-하드웨어 / 네트워킹 정보 기술

산업: Industrie manufacturière

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작업 내용

Work place Biel, Switzerland, the Job Holder reports into Director, Worldwide IT Support.

Responsibilities

Deploy and Support end user PCs, workstations, desk and mobile phones and network printers as part of the worldwide IT support team
Provide application support; Outlook, WebEx/Zoom, video conferencing, phones
Support corporate projects that are designed to improve or to address ongoing infrastructure performance issues
Troubleshoot and resolve network and end user computing issues both software and hardware
Use of active directory for day to day support activities
Manage building automation systems: access control, fire alarm, HVAC, CCTV, Solar, Lighting, car charging
Coordination and management of general building maintenance including health and safety

Education and Experience

A degree in a computer-related field or equivalent technical training and work experience in a Windows desktop and server environment is required
3 years of desktop support experience including network support
Must be able to complete small to moderate projects with minimal supervision
Familiar with providing end user remote support
Troubleshooting TCP/IP networking issues and services
Knowledge of system security, patch management and data backup/recovery
Experience with collaboration services such as VOIP phones, video conferencing and WebEx/Zoom
Exposure to Active Directory and Office365 environment and virtual server technology such as VMware
Effective problem-solving skills
Very good German and English language skills (speaking and writing)

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