Monitoring Manager MENA and Africa IDMC

Norwegian Refugee Council

View: 131

Update day: 04-04-2024

Location: Genève Genève GE

Category: R & D

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The Internal Displacement Monitoring Centre (IDMC) is a global centre of expertise established in 1998 to monitor and report on the situation of people who become displaced within their own countries. IDMC curates and analyses data from a wide range of sources, provides insight into the risk, scale, causes and impacts of the phenomenon and supports partners around the world in identifying and implementing solutions to it.

Are you familiar with internal displacement data and have experience with displacement or migration topics, particularly in the areas of disasters, conflict and/or development in Africa and Middle East? We are looking for you!

What you will do

You will provide oversight, coordination and supervising of Monitoring Experts (MEs) and Monitoring Associates (MAs) per region, as well as to lead in directing and developing IDMC’s methodologies for monitoring internal displacement related to conflict, disaster and development .

Some of your day-to-day tasks will include;

  • Coordination and line management
  • Provide line management, evaluation and performance review of MEs/MAs, including acting as a mentor and assist in guiding MEs to address monitoring processes and challenges.
  • Ensure monitoring guidance and standards are implemented, followed and updated as required (coordinating with other regional coordinators).
  • Supervise the detection of displacement events in the region, including managing the collection and triangulation of information to ensure that data is accurate, timely and collected at the appropriate spatial and temporal scales.
  • Identify displacement trends and analysis including documenting data gaps, challenges, and opportunities to support engagement, partnerships and IDMC’s strategic vision.
  • Oversee the quality assurance (QA) of data and sources for the region to ensure the quality and consistency of the data in HELIX and of various monitoring outputs (internal displacement updates, figures analyses, contextual analyses etc.)
  • Research and Analysis
  • Act as the regional expert and identify region-specific trends, developing regional analysis and providing contextual updates.
  • Identify trends and questions in the region that may require further research.
  • Be the regional focal point for drafting and contributing to a range of products including annual and regional reports, thematic reports, technical papers/analyses, talking points, etc.
  • Liaise regularly with other departments and regional teams on analytical priorities and synergies between monitoring and analytical products.
  • Connect with data providers and other partners to ensure regional analyses are updated and accurate while developing a solid network of contacts in the region.
  • Support country analysis by the MEs/MAs.
  • Assist in monitoring of internal displacement that includes collecting, analyzing and uploading data to HELIX.
  • Technical development
  • Assist in developing internal and external monitoring tools and data platforms to support regional teams and partners.
  • Provide user feedback on information management tools and processes.
  • Document and coordinate on ways to improve monitoring and data management.
  • Project support
  • Focal points for projects relevant for the region, delegating tasks to MEs/MAs when needed.
  • Where appropriate, travel to support projects, training, capacity building, or partner engagement.

What you will bring

  • Master’s degree in international affairs, social sciences, displacement, migration, humanitarian or development studies, information science or related field
  • Experience coordinating, managing or leading teams in a research or analytical capacity
  • Five years of relevant experience in research, analysis, reporting, and managing quantitative data
  • Highly organized and is detail oriented
  • Strong communication and leadership skills to achieve results and find solutions to problems
  • Significant experience maintaining relationships with various types of organizations
  • Can perform well under pressure and ability to deliver under tight deadlines when necessary.
  • Acted as a team lead with previous experience coordinating small to medium size teams to achieve results.
  • Provided oversight on the quality control of data and research outputs, including summarizing and drafting analysis based on this activity.
  • Extensive knowledge or background of the geographical region and experience with displacement or migration topics, particularly in the areas of disasters, conflict and/or development in the region.
  • Strong skills and experience in analysing and reviewing data to produce concise analytical products.
  • An understanding of internal displacement policies, processes, and challenges in the context of conflict, violence, disasters and development.
  • Experience developing data standards, databases and information management systems
  • Competence in the use of Word, Excel, databases and online research tools for the capture, organization and analysis of information.
  • Fluent and excellent communication skills in English, both written and verbal.
  • Fluency in another language relevant in the region will be an asset.

We know that you are curious and would like to learn more about this role; please clickhereto access the full Job Description.

What makes this position attractive?

  • A challenging and exciting opportunity with an international team dedicated to advocating for the rights of people forced to flee.
  • A chance to develop M&E guidelines, tools , and routines in line with internal systems, policies , and strategies as well as external global humanitarian standards and donor requirements.
  • Salary and benefits according to NRC’s salary scale and terms and conditions in the location of employment with Geneva, Switzerlandas the primary duty station.

We are also looking for people who share our values:

  • To be dedicated in what we do;
  • To be innovative with our solutions;
  • To act as one unified and inclusive team;
  • To be accountable to the donors that make our work possible; the beneficiaries that we exist to serve; and to each other… the members of our NRC family.

For any questions, please write to ho.recruitment@nrc.no with the "Job Title" as a subject.


The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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Deadline: 19-05-2024

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