Platform Operations Lead (Zurich, Switzerland)

Who We Are

Founded in 2017, Unit8 is a fast-growing Swiss AI and data analytics company dedicated to solving complex problems of traditional industries like automotive, chemical, financial services, manufacturing and pharma. We work with some of the biggest organisations in Europe to solve the challenges that directly affect their business - be it operations, finance, manufacturing or R&D. Since our foundation, we have successfully delivered more than 55 projects.

Unit8’s mission is to drive the adoption of AI and Data Science in the non-digital industries and to help accelerate their digital transformation. Among its activities, Unit8 dedicates a part of its resources and time on projects that deeply matter to us - that includes collaboration on pro-bono and “engineering for good” cases.

Requirements

Are You the team member we are looking for?

Unit8 is looking for a Platform Operations Lead to kick start our Platform Operation Support Team - a.k.a "Platform Ops crew"‍ ️. The team will focus on ensuring smooth operations and support for data platforms and applications developed by Unit8 for our clients.

• You have hands-on experience with building or maintaining solutions in a broad domain of data, machine learning and AI.
• You are familiar with DevOps and Infrastructure as a Code concepts (eg. Ansible/Terraform/Cloud Formation).
• You have good understanding of Linux system administration and basic networking knowledge.
• You have understanding of at least one of the following concepts: distributed data processing (Spark), orchestration of ETL/ELT flows, management of data pipelines.
• You are a good communicator with good organisation skills and pragmatic approach to problem solving.
• Knowledge of one of the major cloud solutions (AWS/GSP/Azure) would be a plus.
• Familiarity with the concept containerisation (docker, k8s) would be a plus.
• Experience in leading Operations/Support team in high tech space would be a plus.

What you will do?

Unit8 is designing and building a wide range of platforms and applications both on premise as well as in the cloud. You will be responsible for keeping our solutions up and running. Most of the time this means: monitoring health of the system, resolving technical issues, helping and supporting customers as well as proposing and implementing improvements.
Typical duties of a member of Data Platforms Operations team will consist of:

• Infrastructure maintenance coordination (patches, upgrades)
• Platform maintenance (patches, upgrades, backup)
• User management (add/remove users)
• Incident management (2nd/3rd level support)
• Configuration of changes on the platform, as requested by users
• Automation of operations task (e.g. using scripts to automate activities)
• Configuring CI/CD of cloud environment, Infrastructure as Code
• Configuring automated checks
• Integrating other tools in the platform, such as BI and ETL tools
• Monitoring of data pipelines on the platform to identify performance issues
• You will also help us build, scale and then lead our Platform Operation Team.

Benefits

What we offer?

• Work on client projects that have a concrete impact on their business.
• Exposure to a wide variety of projects, industries, and technologies. Each client is different.
• Ability to contribute to internal open-source projects like Darts or building our own MLOps platform.
• Tailor-made mentorship programme.
• Learning activities such as ML and Engineering Knowledge Sharing Groups.
• 10% of paid time for self-development.
• Opportunity to join a fast-growing service company with a start-up atmosphere.
• Work with an international team made of more than 15 nationalities.
• Cross offices/company-wide frequent events (off-site or on-line).
• Fun Fund to spend with the team on after-work activities.
• Compensation package including base salary and profit sharing based on the performance of the company.
• Flexible working hours, including some home office.
• 30 paid days off.
• Extended parental leave conditions.