Process and Procedures Analyst - Interniship

lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan.

Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers’ travel experience. Experts in brightening up online travel, we help our customers find and do "whatever makes them pink".

We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. We run our business in 17 languages and 40 countries, with more than 1,500 employees spread across our offices worldwide, developing our own products and services to power the entire traveller journey for millions of people.

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

lastminute.com N.V. is a publicly-traded company listed under the ticker symbol LMN on the SIX Swiss Exchange.

lastminute.com is looking for a Process Integration Analyst for its Tech for Finance team.
He/she will support the team as a functional analyst for the company project “Renew our Foundations” - a project of business and technology transformation with the aim of a new “Design” of the OTA platform applying an Event Driven Architecture.
The main objective will be to analyse business requirements, being the bridge between the different internal stakeholders (mainly legal, tax, finance) and Technology, in order to identify possible solutions:

• to meet the needs of the business simplifying its evolutions
• to highlight what is strategically important in terms of information
• to “force” the organisation to best integrate its activities’ flows

Key Responsibilities

• Analyse DB, accounts, and transactions to identify and investigate current activities
• Perform order analysis to identify any vulnerabilities
• Recommend new software tools useful for the analysis
• Interact with external and internal partners inside Tech Dept (e.g. Product, Architecture) and others such as Legal, Tax, Finance, Commercial Depts to validate collected information
• Identification and representation of the possible solutions
• Collaborate to improve the efficiency and effectiveness of company systems
• Support issue resolution and decision making related to Sales and Billing systems
• Prepare functional documentation in order to keep track of analysis and solutions identified

Essentials

• Degree in Economics, Engineering or similar fields and / or previous knowledge acquired in your work experience
• Knowledge of Excel, with good skills in pivot tables, formulas etc
• Ability to represent functional requirements and processes and solutions design
• Fluent English, written and spoken

Desirable

• Basic SQL language
• Previous experience as a business analyst or similar role
• Knowledge of Google Suite instrument

Additional information

Abilities/qualities

• Curiosity, enthusiasm and passion for continuous improvement
• Ability to face complexity and attention to detail ,with an analytical approach
• Proactive attitude and problem solving skills
• Positive and collaborative attitude and willingness to work inside a team as well as ability to work independently
• Flexibility and dynamism

What we offer

By joining our company, you will have the chance to:

• Join a dynamic team in an inclusive-international environment
• Grow thanks to the career journey and our internal mobility perspective
• Manage your own schedule thanks to the flexible start and end of the working day
• Work a shorter working week (36h), of which 4 hours on Friday morning
• Get focus time for learning, development and deep work on Friday mornings
• Benefit from employee discounts on travel
• Receive 2 days off per year for the purpose of volunteering
• Receive a bonus after 5 and one after 10 years in the company
• Participate in amazing winter and summer corporate events
• Benefit from extended parental or marriage leave
• Welfare platform (Corporate Benefits) where you will found dedicated discounts with more than 1500 partners