Business Analyst - CRM

☞ Synechron

Ver: 177

Dia de atualização: 25-04-2024

Localização: Genève Genève GE

Categoria: Consultoria / Atendimento ao Cliente

Indústria:

Tipo de empregos: Temps plein, Temps de travail : 90-100%

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Conteúdo do emprego

Company Description


Synechron is a prominent global digital consulting firm leading modernization and digital optimization journeys for large financial services and technology firms. Synechron delivers end-to-end Digital, Cloud & DevOps, Data, Engineering, Consulting, and Systems Integration capabilities that drive business value. The company has 38 offices in 17 locations around the globe and has a global workforce of 13,000+ people.

For more information about our company, join us on our site or our LinkedIn community.

Why join Synechron?

We are in constant search for talented and enthusiastic people who are passionate about working with our clients and being the best ambassadors for our company.


Job Description


Your mission:

To reinforce the Synechron Switzerland team, we are looking for a Business Analyst with experience in Client Relationship Management. Our mission is for one of our clients, a very well-established Private Bank in Geneva, in the midst of a digital transformation.

Your responsibilities:

  • Defining functional specifications and evaluation criteria for business solutions based on the requirements of the subject matter experts;
  • Defining needs by its description but also by its limits;
  • Breaking down a solution into independent blocks in order to be able to implement them independently;
  • Being the referent of the business needs;
  • Maintaining the mapping of the functions fulfilled and to be fulfilled by the information system in collaboration with the architects;
  • Describing the tests needed to validate the functionalities of a solution and to generate the documentation.

Qualifications


Your profile and your skills:

  • You have a Bachelor degree;
  • You possess the knowledge of mostfunctional areas of a bank;
  • You are experienced with WDX or other CRM system management;
  • You possess excellent knowledge of modelling tools and MS Office and a strong methodology to analyze problems;
  • You possess the capacity to makebanking language understandable to all stakeholders;
  • You justify a good Knowledge on Client Life cycle Management processes; (Client onboarding, Client offboarding, Client review, signature process and document management);
  • You are experienced in workflow management and case management;
  • You have experience in executing test cases;
  • You are structured, clear in descriptions and a strong team player;
  • You speak English and French proficiently;
  • You have a Swiss Residency.
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Data limite: 09-06-2024

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