Chief Product Officer (CPO)

Conteúdo do emprego

Want to do something meaningful, have an impact and join a fast-paced EdTech startup that is digitizing the world of music education? If this is you, then read on…

We are looking for an experienced, energetic leader to join the founder team as a Chief Product Officer (CPO) to design and bring to life a strong, differentiating vision for our digital platform and ecosystem, and drive its delivery. An entrepreneurial mindset combined with a strong user obsession, “can do” mentality and strong execution capability are prerequisites for this role.

As our CPO you will lead the product (app) and web strategy and execution at Matchspace Music. The key areas of responsibility will be team & leadership (lead remote app and web development teams), product- and web strategy, digital marketing tech stack including process automation, analytics and cross-functional collaboration. You will be a member of the management team driving overall strategy, leadership, and success with Matchspace Music.

Tasks

• Envision, lead and drive the product roadmap of our digital platform (B2B2C, SaaS) and website working closely with marketing and sales to build an unparalleled user experience
• Create and own the product roadmap and lifecycle, from customer discovery and user research to development and delivery, driven by a deep understanding of our customers and aligning to our product vision as well as key metrics for the business
• Consistently identify innovation and growth levers to deepen and extend our value to users as well as to enable marketplace and international expansion
• Analyze key growth metrics to drive user activity, engagement, conversion, retention and revenue growth
• Lead and enable a strong product team to execute on the product roadmap through setting objectives, coaching, empowering, hiring and retaining talent
• Overall responsibility for the digital marketing tech stack including automation, advertising, analytics and dashboarding, search quality to support the growth strategy
• Ownership for the tool landscape to support process automation and integration across the tech stack (including CRM)
  

Requirements

• 5+ years of experience in product development incl. B2C, B2B and marketplace knowledge
• 5+ years of hands-on experience in managing a development team ideally in a high-growth company
• Hands-on experience as a product manager with a can-do attitude
• Proven obsession with user experience, customer journey and conversion optimization
• Hunger to bring to life a transformative digital platform and ecosystem that challenge the status quo
• Experience in a start-up / scale-up environment, experience with scaling up businesses internationally is a plus
• Expert on customer discovery, product discovery and product development processes, agile software development methodology
• Experience with various tools along the marketing funnel including SEM, marketing automation, CRM, analytics and dashboarding
• Deep understanding of process mapping and automation with the help of dedicated tools to increase customer experience and reduce administrative workload
• Proven quantitative and qualitative skills and deep data knowledge and basic coding knowledge
• Ability to attract, motivate, and hire a high-performance product team
• Outstanding communication skills
• Fluent in English and German
  

Benefits

• Work in your flow – all focus is on creating a superb customer experience and product.
• Grow as a person – working in a fast-paced startup offers tremendous opportunities to grow professionally and personally. What you do and don’t matters and has an impact.
• Own what you build – as our no. 3 employee, you will participate and have skin in the game.
  

We founded Matchspace Music to make music education accessible to everyone. We are obsessed with a superb customer experience. We have a bold vision, yet we stay humble. We know that we must be wrong sometimes to get better. We work as a team.

Matchspace Music is a digital ecosystem to make music education accessible to everyone. For private consumers that look for more flexibility and choice, or corporate clients that look for fresh ideas to spark creativity and promote mental wellbeing among employees, Matchspace Music is the leading platform for private music lessons in Switzerland with 200 qualified music teachers in 100 different locations and with over 45 different instruments to learn.

If this sounds interesting, then we’d love to hear from you.