IT Incident Service Engineer

☞ Randstad Switzerland

Ver: 144

Dia de atualização: 24-04-2024

Localização: Schaffhausen Schaffhausen SH

Categoria: Alta tecnologia Mecânico / Técnico Elétrica / Eletrônica IT - Software

Indústria: Staffing Recruiting Biotechnology Pharmaceuticals

Posição: Entry level

Tipo de empregos: Full-time

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Conteúdo do emprego

We are looking for an experienced Field Engineer who will focus on user support and incident management with a proven track record in infrastructure maintenance and development in a regulated manufacturing environment.

Tasks
  • Participate in local and global IT lab projects
  • Hard- and software purchasing
  • On-call duty approx. once per month
  • IT apprentice supervision
  • Backup of team members managing other areas (application support, manufacturing support)
  • Performs analysis, design, implementation and maintenance activities
  • Works with team members to solve problems or improve existing processes
  • Develops and delivers project solutions on schedule and within budget based on department methodologies
  • Participates in and may lead project teams and provides technical support
  • Provides status reports, progress reports and documentation to department management and business partners
  • Demonstrates an understanding of business partner needs and manages satisfaction relative to deliverables
  • Consistently demonstrates knowledge seeking and sharing behaviours across departments in performing daily work, May provide technical expertise as a subject matter expert
  • Applies competency models principles, concepts and practices
  • Ensures that company assets are appropriately identified, valued, and protected by complying with and enforcing all local and worldwide security policies
Must-haves
  • Minimum BA in computer science or professional education
  • Around 5 years of experience managing IT incidents, service requests, changes and moves preferably in a lab environment
  • Languages: German + English
  • Proven track of record in Infrastructure Maintenance and Development
  • Ability to show dynamism in a collaborative environment and to coach younger colleagues
  • We need a broad exposure to working in a regulated manufacturing environment: an open-minded generalist with the ability to perform a lot of stakeholder management
If we gained your interest we are looking forward to be receiving your application!
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Data limite: 08-06-2024

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