Junior Account Support Manager (f/m/d)

☞ Hewlett Packard Enterprise

Ver: 145

Dia de atualização: 29-03-2024

Localização: Meyrin Genève GE

Categoria: Outro

Indústria: IT Services IT Consulting

Tipo de empregos: Full-time

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Conteúdo do emprego

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Who We AreJob Description:At HPE, our team members search beyond customers’ needs today to accelerate what’s next and make a difference — for others, our company, and the planet. Our customers turn to us because we are positive, empathetic and enterprising. We embrace opportunities to accelerate this transformation across data, connectivity, cloud and security. And together we make what was once thought impossible, possible.That’s why we not only give you the space to grow into the professional you want to be, but we also embrace who you are and where you come from. We also value the flexibility and autonomy to balance work and personal needs in a way that works best for you.What You’ll DoJoining theHPE Pointnext Account Services you will advise and guide customers throughout their transformational journey to improve business outcomes. We help customers get the most from their IT investments with expertise in solution delivery, optimization, consulting, training and support.In a typical day as a Junior Account Support Manager (f/m/d):
  • You are the first point of contact for the customer in our GreenLake GMS and Delivery organisation
  • You engage frequently with your customers and build an understanding of the business and its processes
  • You understand how the services you buy contribute to the success of the business and communicate this to the customer
  • You have the Profit & Loss overview of your accounts
  • You represent the interests of the customer - in particular to ensure compliance with the agreed Service Level Agreements (SLA)
  • You manage escalations and their impact on the business and make recommendations for action in coordination with the teams involved
  • You work closely with sales teams to identify opportunities
How Your Profile Could Look Like
  • You have a university degree or a completed apprenticeship
  • You are curious to get to know and understand GreenLake and GreenLake GMS.
  • Your motivated and proactive nature is also reflected in your daily work
  • You enjoy solving problems, taking on new challenges every day and making a difference for our customers
  • Your ability to manage different issues helps you to achieve your goals under pressure
  • You like to discuss processes and recommendations for action with the client at eye level
  • You have excellent communication skills in French and English (German is a +Plus)
We Offer
  • A competitive salary and extensive social benefits
  • Diverse and dynamic work environment
  • Work-life balance and support for career development
  • An amazing life inside the element!
At HPE, We’re
  • Ranked 19th on Fortune’s 2022 list of 100 Best Companies to Work For.
  • Ranked 7th on Newsweek’s list of America’s Most Responsible Companies 2022
  • Named a Best Place to Work for Disability Inclusion for the sixth year in row
  • Named one of the 100 Best Large Workplaces for Millennials in 2021
  • Recognized as one of the Best Companies for Multicultural Women by Seramount
Want to know more about it? Then let’s stay connected!Facebook - Instagram - TwitterHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.#Switzerland #GraduatesStarte bei uns deine Karriere und genieße folgende Vorteile:
  • Einen Direkteinstieg in den Account Support mit umfangreichem Onboarding sowie einem Götti, der/die dir mit Rat und Tat zur Seite steht
  • Work-Life-Balance – 25 Urlaubstage sowie die Möglichkeit hybrid zu arbeiten
  • Eigenverantwortung ab dem ersten Tag sowie Aufbau eines persönlichen Netzwerkes
  • Ein wettbewerbsfähiges Vergütungspaket sowie umfangreiche Sozialleistungen
  • Performanceförderung durch regelmäßige Feedbackgespräche und kontinuierliche Weiterbildung durch interne sowie externe Schulungen
  • Ein diverses und dynamisches Arbeitsumfeld, mit einem zentral gelegenen Office
JobServicesJob LevelEntryHewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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Data limite: 13-05-2024

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