Rental & Used Operations Rep

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About our team:

Global Rental, Service & Marketing (GRSM) is a part of the Services, Distribution & Digital (SD&D) segment. GRSM is comprised of Global Rental & Used Equipment Services, Global Service and Global Marketing & Brand. A primary role of GRSM is to support and enhance Caterpillar’s dealer network, which is a competitive strength and the critical way in which we serve our customers.

We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.

Through it all, we are one team – creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience

What you will do:

To facilitate the sale of allied equipment to Caterpillar Dealers in the EAME and APAC regions.

A Rental and Used Operations Representative for The Global Allied Vendor Program (GAVP) is responsible for assisting dealerships in achieving rental fleet diversification. The GAVP Representative will work to develop a reputation as a subject matter expert in rental product offerings with knowledge of rental operations and metrics. The representative will aim to improve dealer rental operations profitability by encouraging complimentary, non-competitive rental fleet mix. This individual will provide GAVP reporting on a quarterly basis and provide key leadership in Rental University event in support of improved rental revenue growth, operational efficiency, and customer experience.

Job duties:

• Responsible for delivering the business plan for the purchase of Allied equipment to the Caterpillar dealers resulting in a Market Creation Fee being paid to Caterpillar for the facilitation of the program.
• Works to achieve MCF Business plan goal, cost expectations, while also maintaining allowing the dealers to meet their profitability targets.
• Provides input to Allied Vendor Program management regarding competitive issues, sales plans, and activities of dealers, vendors, and other business units.
• Maintains open lines of communication with Rental managers, other regional representatives and key rental personnel. Establishes and maintains good working relationships with dealers, district offices, vendors, and corporate marketing divisions through regular visits and/or communication.
• Assists dealers in inventory rightsizing by facilitating relationships with key vendors to help dealer purchase or sell equipment or find refurbished equipment.
• Completes work assignments and communicates/coordinates work with others.
• Maintains relevant and timely communication with internal and external customers.
• Monitors and reports on key quality measures.
• Participates in accomplishment of continuous improvement objectives for the department. Progress toward accomplishment of these is measured through maintenance of necessary measurements and analysis of associated data. Participates in the identification of problem areas and development of resolutions to address them.
• Participate actively in goal of zero reportable safety incidents.

Employee may also be responsible for performing other job duties occasionally as assigned.

How You’ll be Successful (Basic Qualifications):

• Willingness to travel – at least 50% of the time - with international travel.
• A college or university degree in any business discipline or a minimum of 6 to 8+ years experience in the rental services industry is preferred.
• Extensive knowledge of the rental industry and prior work at an equipment manufacturer will be considered as a substitute for education and/or experience.
• Equivalent experience may be substituted for education.

Top Candidates Will Also Have:

Communication:Strong ability to deliver and receive messages accurately to both internal business partners and external contacts.

Collaboration: Capacity to listen carefully and implement ideas of self and others. Work with cross-functional teams towards an end goal.

Problem Solving and Analysis:Identify and understand issues, problems, and opportunities; comoparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions.

Organization and Planning:Establishes courses of action for self and others to ensure that the work is completed efficiently. Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate.

Additional Information:

Please note that due to a large amount of job applications, we do reserve the right to close the advert when we have reached an amount of suitably highly qualified candidates.

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html

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Please do not hesitate to apply if you feel you have the relevant skills and experience for the role.

A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.

Caterpillar is an Equal Opportunity Employer (EEO).

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