Retail Operations Project Leader

☞ Tissot SA

Ver: 169

Dia de atualização: 25-04-2024

Localização: Le Locle Neuchâtel NE

Categoria: Vendas

Indústria: Retail Luxury Goods Jewelry

Posição: Entry level

Tipo de empregos: Full-time

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Conteúdo do emprego

Introduction de la société

Tissot has been growing and developing its tradition of innovation since 1853. From the early days to the present, in its home in Le Locle in the Swiss Jura Mountains, Tissot has translated craftsmanship and precision into stylish timepieces now sold in over 160 countries around the world. Special materials, advanced functionality and meticulous design detail join forces to create the luxury of accessibility. Today Tissot is a member of the Swatch Group, the world’s largest watch producer and distributor of Swiss watches. The tradition of innovation lives on, keeping closely in touch with the times.

Description Du Poste

We are currently recruiting a Retail Operations Project Leader Switzerland and International based in Le Locle. As a member of the International Sales department, you will be required to ensure that optimal Brand Image & outstanding customer experience are created and maintained among all retail areas. Being a key actor in growing Brand performance and continuing to establish an efficient and sustainable retail network internationally, you will strongly contribute to Company image and reputation.

Your mission

Swiss Market, in support to the Brand Manager
  • Oversee and ensure the achievement of a profitable, efficient and effective Brand retail network (Corporate & Franchise Stores, Concessions and SIS)
  • Secure optimal Brand Image and outstanding sales services
  • Ensure promotions are accurate and merchandised to Tissot’s standards
  • Make sure staff are fully versed on the target for the day and excellent customer care standards are met
  • Deal with human resources, marketing, logistics, information technology, customer service and finance

Swiss & International, in support of the International retail team
  • Follow the retail performance and consolidate data by market
  • Monitor the Retail development and study new projects with market partners by internally coordinating documents
  • Follow the Sell Out & the Allocations, the market shares, the overall coverage rate
  • Participate in the implementation and monitoring of the Boutiques Pre-launches

Profil

Your profile

  • Proactive, self-motivated and customer-oriented
  • Excellent communication and organization skills
  • High attention to detail and aesthetic sensitivity
  • Strong management skills
  • Organized, detail-oriented with love of trouble shooting and problem solving
  • Capable of working under pressure and meeting short deadlines
  • Able and willing to work in a cross functional manner; bringing multiple key project stakeholders together

Compétences requises

Professional Requirements

  • 5-8 years’ experience in retail including experience working in a boutique
  • Knowledge of retail marketing and CRM
  • Mastering computer applications such as Powerpoint and Excel
  • Strong analytical skills; at ease with numbers (KPI)
  • Willing to travel nationally (up to 50%)

Langues

Language Skills

  • Fluent in French, English and German (spoken and written)
Job Location2400 Le Locle, Suisse

Company Address

Tissot SA

Chemin des Tourelles 17

P.O. Box 399

CH-2400 Le Locle

Suisse

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Data limite: 09-06-2024

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